Ma Josefina Tumbaga
Makati City
Summary
Possesses good interpersonal and communication skills Highly motivated and flexible to adapt to changing priorities Able to stay focus and gives particular attention to details Hardworking, resourceful and aggressive Fluent in English and Filipino Literate in Microsoft programs
Overview
2026
2026
years of professional experience
Work History
Yahoo (Email and Chat) TSR/Sales
Telus International Philippines
Agent (Match Profile Review)
TELUS International Philippines
09.2018 - Current
Uber Account (Blended)
Telus International Philippines
01.2021 - 12.2022
Email and Chat Epic Games
Telus International Philippines
01.2019 - 12.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Agent
Robinsons Land Corporation
10.2017 - 01.2018
Barista
TIM HORTONS
03.2012 - 06.2013
- Company Overview: Vancouver, Canada
- Vancouver, Canada
Food Server
California Pizza Kitchen
09.2011 - 02.2012
Barista
Starbucks Coffee Philippines
11.2008 - 06.2011
- Company Overview: Rustan Coffee Corporation
- Rustan Coffee Corporation
Receptionist / Human Resource Assistant / Administrative Coordinator
Starbucks Coffee Philippines
05.2006 - 10.2008
- Company Overview: Rustan Coffee Corporation
- Rustan Coffee Corporation
Front Desk and Admin Clerk
Solanie Hotel
07.2005 - 05.2006
Customer Service Representative
Globe Telecoms
04.2003 - 08.2003
- Company Overview: Staff Alliance Agency
- Staff Alliance Agency
Education
Bachelor’s Degree - BACHELOR OF SCIENCE IN TOURISM
CENTRO ESCOLAR UNIVERSITY
Mendiola, Manila01.2002
Secondary -
MALATE CATHOLIC SCHOOL
Malate, Manila01.1998
Elementary -
MALATE CATHOLIC SCHOOL
Malate, Manila01.1994
Skills
- MS Word
- MS Excel
Personal Information
- Age: 43
- Height: 5'4
- Weight: 125 lbs.
- Father's Name: Benjamin Gutierrez
- Mother's Name: Julieta Gutierrez
- Title: Housewife
- Marital Status: Married
Timeline
Uber Account (Blended)
Telus International Philippines
01.2021 - 12.2022
Email and Chat Epic Games
Telus International Philippines
01.2019 - 12.2021
Agent (Match Profile Review)
TELUS International Philippines
09.2018 - Current
Agent
Robinsons Land Corporation
10.2017 - 01.2018
Barista
TIM HORTONS
03.2012 - 06.2013
Food Server
California Pizza Kitchen
09.2011 - 02.2012
Barista
Starbucks Coffee Philippines
11.2008 - 06.2011
Receptionist / Human Resource Assistant / Administrative Coordinator
Starbucks Coffee Philippines
05.2006 - 10.2008
Front Desk and Admin Clerk
Solanie Hotel
07.2005 - 05.2006
Customer Service Representative
Globe Telecoms
04.2003 - 08.2003
Bachelor’s Degree - BACHELOR OF SCIENCE IN TOURISM
CENTRO ESCOLAR UNIVERSITY
Secondary -
MALATE CATHOLIC SCHOOL
Elementary -
MALATE CATHOLIC SCHOOL
Yahoo (Email and Chat) TSR/Sales
Telus International Philippines
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