Lorie Joy Tagalog
Quezon City
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
12
12
years of professional experience
Work History
Assistant Restaurant Manager/OIC
Chowking Restaurant
07.2022 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
ON-SITE SUPERVISOR
PANDA EXPRESS
12.2020 - 08.2021
- Supervising workers, subcontractors, and work activities
- Ensuring appropriate site rules and welfare facilities are in place
CASHIER/TEAM LEADER
JOLLIBEE FOOD CORPORATION
08.2016 - 10.2018
- Welcome customers as they come into the restaurant
- Help customers to settle down and also take their orders
- Process customers' orders and generate their bills
SERVICE CREW/CASHIER
JOLLIBEE FOOD CORPORATION
02.2013 - 07.2016
- Serve and pack warm foods to clients in an effective manner
- Ensure strict accordance with the orders of such clients
Education
Business Administration major in Marketing Management
VILLAGERS MONTESSORI COLLEGE
07-2021
High School Diploma - undefined
CENTRAL NEGROS COLLEGE
01.2009
Skills
- Energetic, Friendly, Pleasant, Outgoing, Success/result-oriented, enthusiastic
- Exceptional customer service
- Can operate independently and as part of a team
- Shift management
- Food safety compliance
- Training and mentoring
- Inventory control
- Payroll administration
References
Shaquille, Viernes, shaquille.viernes@pandaexpress.com.ph, 09562472419, Panda Express
Jennifer Gelito - 09509736522
Timeline
Assistant Restaurant Manager/OIC
Chowking Restaurant
07.2022 - Current
ON-SITE SUPERVISOR
PANDA EXPRESS
12.2020 - 08.2021
CASHIER/TEAM LEADER
JOLLIBEE FOOD CORPORATION
08.2016 - 10.2018
SERVICE CREW/CASHIER
JOLLIBEE FOOD CORPORATION
02.2013 - 07.2016
High School Diploma - undefined
CENTRAL NEGROS COLLEGE
Business Administration major in Marketing Management
VILLAGERS MONTESSORI COLLEGE
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