KYTH ANTE
Customer Service Representative
Makti
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Teammate
TaskUs- Lizzy's Nook - Greenhouse
11.2022 - 07.2023
- Taking inbound calls and emails
- Offering customer support
- Analyzing information and calculating funds
- Organized and detail-oriented with strong work ethic
Customer Service Representative
Diavox Network Inc.
07.2023 - 09.2024
- Calling and texting customers for appointments
- Making sales by setting reservations
- Assisting clients with services and promotions
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike
Education
Bachelor of Science in Tourism Management -
STI College General Santos Inc.
General Santos City 01.2019 - 07.2022
Skills
Active Listening
Call Management
Product Knowledge
Customer Relations
Leadership & Achievements
China-Asean Tourism Education Alliance (CATEA)
General Santos City, Group Leader, 2021
In-depth Research about Tourism industry in the Philippines entitled “Rebuilding for Accessible Tourism” Representing the Philippines competing the neighboring ASEAN countries
Diavox Network Inc.
Makati City, Outbound Agent, 2024
Recognized and commended as one of the ‘Best Speakers' on the production floor One of the few agents to call A-list class dealerships with VIP clients Chosen by the management to be trained for exclusive dealerships
Additional Skills
Computer: Microsoft Office, Social Media, Graphic Design
Languages: English, Tagalog, Bisaya, & Ilonggo
Interests: Learning different languages and Engaging Presentation
References
Jennie Flores
General Manager
Diavox Network Inc.
+63 915 127 2550
Pamela Mangilit
Team Leader
Diavox Network Inc.
+63 906 052 1328
Timeline
Customer Service Representative
Diavox Network Inc.
07.2023 - 09.2024
Teammate
TaskUs- Lizzy's Nook - Greenhouse
11.2022 - 07.2023
Bachelor of Science in Tourism Management -
STI College General Santos Inc.
01.2019 - 07.2022
Similar Profiles
Anissa GarciaAnissa Garcia
Brand Ambassador/Team Lead/ Convention Industry at GreenhouseBrand Ambassador/Team Lead/ Convention Industry at Greenhouse
Victoria SmithVictoria Smith
Key Holder, Manager at GreenhouseKey Holder, Manager at Greenhouse
Edonisa OsmanajEdonisa Osmanaj
Architect at GreenhouseArchitect at Greenhouse