John Anthony Ramos
Teammate
Meycauayan
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Teammate
TaskUs
Meycauayan
07.2019 - Current
- Collaborated with management to develop strategies for enhancing overall customer experience.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
- Health, Safety and Legal Associate
CSR
Results Manila Inc
02.2018 - 07.2018
- Answered constant flow of customer calls with minimal wait times.
- Handled complex billing issues, ensuring accurate invoicing and prompt resolution of discrepancies.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Education
High School Diploma -
New Era National High School
Dasmarinas, Province Of Cavite, Philippines 04.2001 -
Skills
Advance Proficiency in using Google Sheets
Problem-solving
Active listening
Friendly, positive attitude
Teamwork and collaboration
Timeline
Teammate
TaskUs
07.2019 - Current
CSR
Results Manila Inc
02.2018 - 07.2018
High School Diploma -
New Era National High School
04.2001 -
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