Kofi Tyrees Pontillas
Liaison Officer, Mc Taxi Rider
Quezon City, Metro Manila
Summary
Dependable professional with experience in courier delivery and client liaison support. Skilled in coordinating with dispatch, customers, and internal teams to confirm details, resolve issues, and maintain accurate records. Known for punctuality, teamwork, and clear communication.
Overview
8
8
years of professional experience
Work History
Motorcycle Courier
MoveIt, ANGKAS
03.2019 - Current
- Navigated optimized routes for timely pickup and drop-off across high-volume delivery zones.
- Coordinated with dispatch and customers to confirm booking details, addresses, and delivery instructions.
- Resolved route delays by adjusting travel plans using maps, traffic updates, and local knowledge.
Liaison Officer
Stronghold Insurance Company Inc.
06.2020 - 09.2023
- Coordinated communication between clients, underwriters, and claims teams to resolve policy concerns.
- Facilitated exchange of documents for claims, endorsements, and policy updates.
- Maintained accurate records of client inquiries, escalations, and case follow-ups.
- Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
- Assisted in drafting and revision of policy documents, improving clarity and compliance.
Education
BSBA - Marketing Management
ACCESS Computer College
Manila, Metro Manila, Philippines 04.2001 -
NCIII DRIVING - DRIVING PASSENGER BUS & STRAIGHT TRUCK
TESDA
Metro, Manila 04.2001 -
Skills
Self-motivation and discipline
Safe driving practices
Quick decision making
Reliability and punctuality
Defensive driving techniques
Strong navigation
Route planning expertise
GPS device proficiency
Teamwork and collaboration
Problem-solving
Multitasking ability
Timeline
Liaison Officer
Stronghold Insurance Company Inc.
06.2020 - 09.2023
Motorcycle Courier
MoveIt, ANGKAS
03.2019 - Current
BSBA - Marketing Management
ACCESS Computer College
04.2001 -
NCIII DRIVING - DRIVING PASSENGER BUS & STRAIGHT TRUCK
TESDA
04.2001 -