Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
CARLO DE JESUS

CARLO DE JESUS

Teller/Driver
LAS PINAS,Manila

Summary

Punctual and honest Teller with solid background in Forex industries environments. Satisfies customers with exceptional service.

Friendly and reliable customer service offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level teller and driver position. Ready to help team achieve company goals.

A highly motivated person with a passion to perform, smart appearance, reliable and punctual.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Motorcycle Courier

ANGKAS, JOYRIDE, GRAB
MAKATI
08.2017 - Current

.

  • Managed delivery route for optimal use of time and fuel.
  • Manage over 20 passengers everyday
  • Handled receipt, storage, identification and delivery of products for clients.
  • Built professional relationships with customers and business partners to establish trust and credibility.
  • Delivered packages to customer doorsteps and business offices.
  • Escalated issues to supervisor for immediate remediation.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
  • Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
  • Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Followed safety procedures and regulations to protect packages and vehicles.

Angkas and Joyride is a motorcycle hailing platform that helps Filipinos beat the traffic congested streets of the Philippines and save precious time through ride-hailing, ...

Messenger, Encoder, Driver, Branch Manager

World Reliance Trading Corporation, Kings Hopewell Corporation, Prince Rockwell Money Changer
Greenhills, San Juan, Manila
04.1992 - 01.2018
  • Ensure transactions are completed in an efficient manner with a high level of accuracy
  • Follow compliance procedures, company policies and abide by all health and safety guidelines as per company standards
  • Perform administrative tasks such as filing, generating reports and maintaining mail correspondence
  • Provide support and information to customers, over the counter and by phone
  • Maintain a cash float and follows balancing and reconciling procedures
  • Prepare daily ‘End of Day’ sheet at the close of each business day
  • Making all Cash Withdrawals
  • Provide foreign exchange services to customers. Keep track of updated currencies. Making sure cash amount always tally. Handling back-end remittance operations and data handling.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Kitchen Helperu

UNAGI RESTAURANT
TOKYO
09.2016 - 01.2017
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Transported food items from storage areas to kitchen for prepping.
  • Learned other teammates' work tasks to train as backup.
  • Monitored food temperatures and quality throughout shifts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members

Utility Dishwasher

SHERATON GRANDE TOKYO HOTEL
TOKYO
03.2016 - 08.2016
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or plates items used often by kitchen staff.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Followed supervisor instructions to complete tasks on time.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
  • Monitored dishwashing machines for proper functioning.

Hotel Housekeeper

TOKYO BAY MAIHAMA HOTEL
DISNEYLAND TOKYO
10.2015 - 03.2016
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
  • Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
  • Gathered dirty laundry in 30 rooms to arrange for pickup to laundromat.
  • Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
  • Sorted, laundered and put away various laundry items.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Changed bed linens and collected soiled linens for cleaning.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Hotel Housekeeper

MITSUI GARDEN HOTEL
SHIN URAYASU, CHIBA
03.2014 - 09.2014
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
  • Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
  • Gathered dirty laundry in 30 rooms to arrange for pickup to laundromat.
  • Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
  • Sorted, laundered and put away various laundry items.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Changed bed linens and collected soiled linens for cleaning.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Teller Officer

HERO DOOR TO DOOR SERVICES
AL BATHA, RIYADH
09.2010 - 12.2011
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Assisted customers with banking needs and inquiries.
  • Received loan and utility payments, sending funds to correct destinations.
  • Educated customers on online banking and mobile banking applications.
  • Maintained friendly and professional customer interactions.
  • Executed wire transfers, stop payments and account transfers.

Teller Officer

KABAYANI DOOR TO DOOR SERVICES
AL Khobar, KSA
12.2005 - 05.2008
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Assisted customers with banking needs and inquiries.
  • Received loan and utility payments, sending funds to correct destinations.
  • Educated customers on online banking and mobile banking applications.
  • Maintained friendly and professional customer interactions.
  • Executed wire transfers, stop payments and account transfers.

Bakery Clerk

Paper Moon Cake Factory
Tokyo, Japan
03.2004 - 08.2005
  • Checked food goods for quality to remove unwanted items and pack fresh goods.
  • Wrapped and packed perishable food in boxes based on quality and quantity.
  • Loaded and unloaded pallets of food to receive and ship deliveries.
  • Utilized safety equipment and gear while packaging food items.
  • Communicated with supervisors regarding any issues with packaging process.
  • Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Completed daily orders with expert picking and packing of shipments.
  • Prepared food packaging boxes by folding and taping.
  • Sealed containers and packages with glue, tape or other materials.
  • Operated shrink wrap, banding and other wrapping machines.
  • Cleaned and maintained production area and equipment.
  • Loaded items onto conveyor belts and pallets.
  • Assembled boxes, cartons and containers to package items.
  • Packaged fragile items with cushioning material.
  • Placed items into bags, boxes or other containers.

Janitorial Worker

Tak Seng Cleaning Company
Sa Ma Long, Macao
07.1997 - 09.1997
  • Tourist Visa
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Checked in and stocked inventory throughout facility.
  • Moved furniture for cleaning and set up for special events.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.

Education

High School Diploma -

DONA TEODORA ALONZO HIGH SCHOOL
STA CRUZ, MANILA
04-2002

Bachelor of Science - Computer Science

CENTRAL COLLEGES OF THE PHILIPPINES
STA MESA, QUEZON CITY
12-2023

Associate of Science - Business Management

SYSTEM TECHONOLOGICAL INSTITUTE
CROSSING, PASIG
04-2011

Skills

  • P>Package pickup and delivery
  • P>Payment collection
  • P>Sorting
  • P>Route planning
  • P>Excellent driving skills
  • P>Clerical Support
  • P>Flexible and Adaptable
  • P>Customer assistance
  • P>Customer Relations
  • P>Money handling
  • P>Stocking and replenishing
  • P>Interpersonal ability
  • P>Multi-tasking skill
  • P>Product and service sales

Certification

  • CROWD MANAGEMENT PASSENGER SAFETY TRAINING

  • PROFICIENCY IN CRISIS MANAGEMENT AND HUMAN BEHAVIOUR

  • BASIC SAFETYH TRAINING MARITIME TRAINING CENTER OFTHE PHILIPPINES

  • REVISED SCHEDULE OF PAWNSHOP BRIEFINGS AND ANTI MONEY LAUNDERING ACT

  • NATIONAL CUSTOMER SERVICE WEEK

  • TEACHING GUIDELINES - TOKYO JAPAN

Timeline

Motorcycle Courier

ANGKAS, JOYRIDE, GRAB
08.2017 - Current

Kitchen Helperu

UNAGI RESTAURANT
09.2016 - 01.2017

Utility Dishwasher

SHERATON GRANDE TOKYO HOTEL
03.2016 - 08.2016

Hotel Housekeeper

TOKYO BAY MAIHAMA HOTEL
10.2015 - 03.2016

Hotel Housekeeper

MITSUI GARDEN HOTEL
03.2014 - 09.2014

Teller Officer

HERO DOOR TO DOOR SERVICES
09.2010 - 12.2011

Teller Officer

KABAYANI DOOR TO DOOR SERVICES
12.2005 - 05.2008

Bakery Clerk

Paper Moon Cake Factory
03.2004 - 08.2005

Janitorial Worker

Tak Seng Cleaning Company
07.1997 - 09.1997

Messenger, Encoder, Driver, Branch Manager

World Reliance Trading Corporation, Kings Hopewell Corporation, Prince Rockwell Money Changer
04.1992 - 01.2018

High School Diploma -

DONA TEODORA ALONZO HIGH SCHOOL

Bachelor of Science - Computer Science

CENTRAL COLLEGES OF THE PHILIPPINES

Associate of Science - Business Management

SYSTEM TECHONOLOGICAL INSTITUTE
CARLO DE JESUSTeller/Driver