KING IVAN DIZON
Virtual Assistant / Account Manager
Mabalacat City
Summary
Detail-oriented and proactive Virtual Assistant and B2B Sales professional with a proven track record of supporting international clients, coordinating with suppliers, and managing client accounts. Expertise in CRM systems, administrative support, and sales operations fosters strong client relationships while ensuring efficient daily workflows. Committed to enhancing accuracy and efficiency through streamlined administrative and procedural processes. Recognized for exceptional data entry, time management, and customer service skills that contribute to overall business success.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Virtual Assistant – Task Management
Direct Client
07.2025 - 12.2025
- Contacted suppliers daily to confirm inventory and stock availability.
- Coordinated meetings between suppliers and the client using Zoom and Google Meet.
- Provided updates on delivery tracking, shipment status, and inventory levels.
- Scheduled and coordinated appointments, enabling better time management and meeting logistics for clients.
Account Manager
Everything Branded
04.2024 - 07.2025
- Managed a pipeline of B2B clients while developing new business opportunities.
- Prepared around 20 quotations daily for promotional product orders.
- Processed 3–10 orders per day ensuring accuracy and timely fulfillment.
- Used CRM systems to track client communication, orders, and sales progress.
Customer Support & Sales Roles
IQor
01.2022 - 12.2023
- Provided phone and live chat support for orders, billing inquiries, and product questions.
- Assisted customers with purchases, troubleshooting, and account concerns.
- Promoted products and offers to drive conversions and customer satisfaction.
- Processed customer orders in line with established policies and procedures.
Education
Bachelor of Science - Nursing
Our Lady of Fatima University
Skills
- Virtual Assistance
- B2B Sales Support
- Account Management
- Administrative Support
- Client Relationship Management
- Supplier Coordination
- Inventory Monitoring
- Delivery Tracking
- CRM Management
- Lead Pipeline Management
- Order Processing
- Email & Calendar Management
- Live Chat & Phone Support
- Upselling & Cross-Selling
Accomplishments
- Exceeded monthly sales quotas multiple times.
- Top performer for Conversion Rate and Customer Satisfaction (CSAT).
- 'Most Sales within the Cluster' recognition.
- Employee of the Month – Aug, Nov, Dec 2022.
Timeline
Virtual Assistant – Task Management
Direct Client
07.2025 - 12.2025
Account Manager
Everything Branded
04.2024 - 07.2025
Customer Support & Sales Roles
IQor
01.2022 - 12.2023
Bachelor of Science - Nursing
Our Lady of Fatima University