KHENLIE ANJAO TAGLE
Cebu City, Province of Cebu
Summary
I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities.
Overview
1
1
Certification
5
5
I am a dedicated and reliable Virtual Assistant with over five y
Work History
Support Ambassador
TDCX
08.2024 - 03.2025
- Increased visa processing efficiency, streamlining application procedures for applicants.
- Mitigated conflicts, engaging in delicate negotiations to protect national interests.
- Enhanced diplomatic relations by organizing and leading international delegations.
Support Ambassador
CONTACT POINT360 Company
10.2022 - 12.2024
- Developed and implemented comprehensive social media outreach strategy, resulting in increased followers.
- Represented organization at professional conferences, delivering engaging presentations to diverse audiences.
- Created educational programs for local youth, providing valuable career and life skills.
Fraud Detection Specialist
FOUNDEVER COMPANY INC.
02.2024 - 05.2024
- Evaluated new technologies for potential adoption in enhancing the company''s existing fraud detection capabilities.
- Analyzed large datasets for patterns indicating potential fraudulent activities, mitigating financial risks for the organization.
Technical Support
TECHMAHINDRA INC.
11.2021 - 11.2022
- Provided high-quality technical support, resolving user issues in a timely manner.
- Facilitated open communication between customers and technical support team members, expediting problem resolution.
- Streamlined technical support processes for faster issue resolution and improved user satisfaction.
- Provided expert technical support to clients, ensuring smooth operation of their satellite systems.
Education
Senior High School - HOUSEKEEPING (TECHVOC)
Inayawan Senior High School
Graduate -
CALL CENTER ACADEMY
Graduate -
DIGITAL LITERACY
Certificate of completion -
Technical education and skills development authority
International certificate level 1 -
housekeeping
Secondary -
Inayawan Night/National High School
01.2020
Primary -
Inayawan Elementary School
01.2016
Skills
- Strong Verbal Communication
- Proficient in Technology
- Attentive Listening Techniques
- Dynamic Scheduling Expertise
- Reliable Commitment
- Skilled in High-Pressure Environments
- Effective Issue Resolution
- Excel Spreadsheet Management
- Customer Relationship Management
Certification
- Graduate of CALL CENTER ACADEMY
- Graduate of DIGITAL LITERACY
- Certificate of completion (Technical Education and Skills Development Authority)
- International Certificate Level 1 Housekeeping
Personal Information
- Age: 22
- Place of Birth: Cebu City
- Height: 5'1
- Weight: 38kg
- Citizenship: Filipino
- Date of Birth: 03/30/02
- Marital Status: Single
Languages
English
Upper intermediate (B2)
Timeline
Support Ambassador
TDCX
08.2024 - 03.2025
Fraud Detection Specialist
FOUNDEVER COMPANY INC.
02.2024 - 05.2024
Support Ambassador
CONTACT POINT360 Company
10.2022 - 12.2024
Technical Support
TECHMAHINDRA INC.
11.2021 - 11.2022
Primary -
Inayawan Elementary School
Secondary -
Inayawan Night/National High School
International certificate level 1 -
housekeeping
Certificate of completion -
Technical education and skills development authority
Graduate -
DIGITAL LITERACY
Graduate -
CALL CENTER ACADEMY
Senior High School - HOUSEKEEPING (TECHVOC)
Inayawan Senior High School