KATLYN AMUAN
Lipa City Batangas,Philippines
Summary
Dedicated administrative professional with hands-on experience in government records management and healthcare front desk operations. Demonstrates strong skills in data accuracy, document control, and client communication. Committed to providing reliable and efficient virtual support with a focus on organization and productivity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Aide
Department of Public Works and Highways
Maraouy, Lipa City, Batangas
09.2019 - Current
- Reviewed and verified contracts to ensure accuracy, completeness, and compliance with client requirements
- Managed and tracked documents using a digital tracking system (D.O.T.S.), ensuring timely updates and organization
- Handled incoming and outgoing communications (email and documents), maintaining efficient and organized records
- Processed and checked billing documents, ensuring accuracy and proper documentation before submission
Admitting Staff
Mary Mediatrix Medical Center
JP Laurel Highway Lipa City,, Batangas, Philippines
10.2016 - 08.2019
- Assisted patients during admission by collecting and verifying personal, medical, and insurance information
- Managed patient records and ensured accurate data entry into hospital information systems
- Handled incoming inquiries (in-person and phone), providing clear information and support to patients and relatives
- Coordinated with medical and administrative departments to ensure smooth patient admission and processing
- Maintained organized and confidential patient files in both digital and physical formats
- Processed billing and initial documentation required for patient admission
- Ensured compliance with hospital policies, procedures, and data privacy standards
Education
Bachelor of Science - Bachelor of Science in Psychology
University of Batangas Lipa Campus
Lipa City, Batangas01-2016
Skills
- Administrative Support
- Email and Communication Handling
- Customer Service and Client Support
- Attention to Detail and Accuracy
- Time Management and Multitasking
- File Organization (Digital and Physical)
- Microsoft Office (Word, Excel, PowerPoint)
- Google Workspace (Docs, Sheets, Drive)
Languages
English
Intermediate
B1
Certification
Relevant Training
- Self-paced training in data entry, email management, and administrative support
- Hands-on experience in document management and billing verification
Hobbies and interests
- Social media browsing for trends and product research
- Listening to educational podcasts
- Interest in improving communication and typing skills
- Basic graphic design and content creation for online platforms
Accomplishments
- Demonstrated strong attention to detail in data entry, document tracking, and billing verification tasks
- Provided reliable administrative support across multiple departments, ensuring smooth workflow and communication
Additional Information
- Equipped with stable internet connection and working computer setup
- Proficient in basic digital tools for communication and documentation
- Available for immediate or flexible start date
Timeline
Administrative Aide
Department of Public Works and Highways
09.2019 - Current
Admitting Staff
Mary Mediatrix Medical Center
10.2016 - 08.2019
Bachelor of Science - Bachelor of Science in Psychology
University of Batangas Lipa Campus