ARIEL MORILLA
Administrative Professional
Ormoc City, Province Of Leyte
Summary
Dynamic administrative professional with extensive experience at Eastern Visayas State University, excelling in document preparation and calendar management. Proven ability to enhance team productivity through effective problem-solving and resourceful support. Recognized for fostering strong relationships and maintaining confidentiality while managing sensitive information, contributing to a positive work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Aide
Eastern Visayas State University
Ormoc City, Province Of Leyte, Philippines
09.2024 - Current
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Contributed to a positive work environment by providing professional assistance to colleagues when needed.
- Enhanced team productivity with thorough record-keeping and timely correspondence management.
- Maintained confidentiality of sensitive information while managing files, records, and communications diligently.
- Assisted in the preparation of presentations and reports, ensuring accurate data representation and clear messaging.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Strengthened relationships with clients, vendors, and stakeholders through attentive service and prompt communication.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Ensured accuracy in documentation by proofreading materials, maintaining records, and updating databases regularly.
- Demonstrated adaptability in handling a variety of tasks, contributing to the overall success of the administrative team.
- Expedited workflow by prioritizing tasks, delegating responsibilities, and managing deadlines effectively.
- Maintained complex digital filing system for financial information.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Part-time Instructor
Eastern Visayas State University
Ormoc City, Province Of Leyte, Philippines
08.2023 - Current
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Promoted classroom safety, collaboration, and best practices.
- Tested and evaluated students on materials presented in workshops and classes.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Increased student participation via engaging lectures and assignments.
- Reviewed class and student records to identify improvement opportunities.
- Increased student participation with introduction of group projects and collaborative learning sessions.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Executive Assistant to the Director
Eastern Visayas State University
Ormoc City, Province Of Leyte, Philippines
08.2023 - 09.2024
- Managed a diverse array of administrative tasks to enable the director to focus on higher-level responsibilities.
- Collaborated with other executive assistants within the organization to share best practices and streamline processes across departments.
- Maintained strict confidentiality while handling sensitive information, safeguarding company data and privacy concerns.
- Coordinated travel arrangements to ensure timely arrivals and seamless experiences for the director during business trips.
- Provided support during board meetings by preparing agendas, taking minutes, and distributing follow-up materials to attendees.
- Assisted in budget management, tracking expenses to maintain fiscal responsibility within the department.
- Enhanced director''s productivity by managing calendars, scheduling appointments, and organizing meeting materials.
- Served as gatekeeper for incoming communications, prioritizing messages and ensuring prompt responses from the director.
- Assisted in onboarding new team members by providing training materials and support, ensuring a smooth integration into the department.
- Liaised with internal and external stakeholders, fostering strong relationships between the director and key contacts.
- Prepared comprehensive reports on departmental metrics, enabling informed decision-making by the director.
- Mentored junior staff members in administrative best practices to foster their professional growth within the organization.
- Maintained an organized and up-to-date database of contacts, ensuring easy access to critical information for the director.
- Handled escalated issues with professionalism and diplomacy, resolving conflicts swiftly while maintaining strong working relationships with all parties involved.
- Organized high-profile events, ensuring successful execution and positive feedback from attendees.
- Streamlined office operations for increased efficiency through the implementation of new filing systems and procedures.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Facilitated training and onboarding for incoming office staff.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Took notes and dictation at meetings.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Screened personal and business calls and directed to appropriate party.
- Updated and maintained confidential databases and records.
- Wrote reports, executive summaries and newsletters.
Administrative Aide
Eastern Visayas State University
Ormoc City, Province Of Leyte, Philippines
04.2023 - 08.2023
- Supported human resources initiatives by assisting with recruitment efforts, employee evaluations, and policy enforcement.
- Promoted a culture of continuous improvement by identifying opportunities for process enhancements within the department.
- Facilitated smooth transitions during staffing changes with efficient onboarding procedures for new hires.
- Improved office efficiency by streamlining administrative processes and implementing new organizational systems.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Optimized scheduling by coordinating meetings, appointments, and events for executives and staff members.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted in the preparation of presentations and reports, ensuring accurate data representation and clear messaging.
- Maintained confidentiality of sensitive information while managing files, records, and communications diligently.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Team Leader
Local Government Unit of Tabango
Tabango, Province Of Leyte, Philippines
01.2021 - 01.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Oversaw quality control measures, maintaining high standards for all project outputs.
- Facilitated culture of continuous improvement, encouraging feedback and innovative solutions from all team members.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
HR Assistant
Local Government Unit of Tabango
Tabango, Province Of Leyte, Philippines
01.2019 - 12.2020
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Organized new employee orientation schedules for new hires.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Set up orientations and initial training for new employees.
- Participated in recruitment and selection process for new hires.
- Responded to employee inquiries regarding benefits and other HR topics.
- Compiled employee records from individual departments to maintain central files.
- Updated and maintained employee attendance records.
Education
Bachelor of Science - Secondary Education - Mathematics
Eastern Visayas State University - Ormoc Campus
Ormoc City, Province Of Leyte, Philippines04-2018
Skills
- Verbal communication
- Scheduling appointments
- Document preparation
- File management
- Calendar management
- Travel arrangements
- Administrative training
- Budget maintenance
- Customer service
- Problem-solving
- Time management
- Team collaboration
- Computer skills
- Critical thinking
- Dedicated team player
- Appointment scheduling
- Scheduling and calendar management
- Documentation and reporting
- Resourceful
- Administrative support
- Mail handling
Certification
- Licensed Professional Teacher (2023-Present)
- Civil Service Eligible (2022- Present)
- Certificate of Completion - Public Procurement Specialist Certification Course (February 2025)
Languages
English
Advanced (C1)
Interests
- Team Sports
- Music
- I like working with my hands and fixing things
- Volunteer Work
- Participating in fundraising events to support local charities, schools, or community projects
- Volunteer Travel
- I participate in a variety of outdoor recreational activities
- Community Cleanup
- DIY and Home Improvement
- Watching Movies and TV Shows
- Gardening
- Reading
Timeline
Administrative Aide
Eastern Visayas State University
09.2024 - Current
Part-time Instructor
Eastern Visayas State University
08.2023 - Current
Executive Assistant to the Director
Eastern Visayas State University
08.2023 - 09.2024
Administrative Aide
Eastern Visayas State University
04.2023 - 08.2023
Team Leader
Local Government Unit of Tabango
01.2021 - 01.2023
HR Assistant
Local Government Unit of Tabango
01.2019 - 12.2020
Bachelor of Science - Secondary Education - Mathematics
Eastern Visayas State University - Ormoc Campus