Joy Marie Copero
Virtual Assistant
Tuba
Summary
Driven Telemarketer / cold caller enthusiastic about working in fast-paced and competitive environment. Hardworking, knowledgeable and quick thinker. Uses tact, diplomacy and persuasive communication to overcome objectives and close sales.
Overview
13
13
years of professional experience
Work History
Appointment Setter / Cold Caller
Music Holdings LLC
06.2021 - 03.2023
- Received in-bound calls and initiated out-bound daily calls to homeowners who are interested in getting an offer for their property. Doing live transfer to our acquisition.
Appointment Setter
DM Consulting Service LLC
03.2022 - 06.2023
- Scheduled and confirmed appointments and meetings for senior management team regarding their life insurance with American Income Life.
Real Estate Cold Caller /Appointment Setter
MyLand Family LLC
Pensacola
07.2022 - 01.2023
- Acted as first point of contact and set appointments for prospective client who are interested in selling their land.
Real Estate Appointment Setter / Cold Caller
I-deal Homes Real Estate Holdings, LLC
01.2022 - 08.2022
- Generated leads who are interested in selling their homes or properties in Florida and live transfer them to our acquisitions to qualify and asked more about the property before giving out an offer
Telemarketer
Auto and Home Insurance
06.2020 - 12.2021
- Enthusiastic in talking with prospects to provide exceptional selling technique.
- Great attention to details with every objection that a potential prospect might rise and answers it back with confident and knowledge on what we have to offer.
Appointment Setter
Banker's Life Insurance
01.2020 - 05.2020
- Performed strong communication skills and attention to details to prospects who wants to sell or buy ahouse.
- Provides excellent customer service.
Noble Trends Unbound Inc
07.2017 - 01.2020
- Communicate with customers on a variety of channels.
- Creates a more natural customers interaction sowe could set prospects to be interested for a presentation regarding the job we offer.
- Telemarketer (Aussie Solar Account).
Noble Trends Unbound Inc
10.2016 - 12.2016
- Deliver prepared sales talk to describe products or services, in order to persuade potential customers topurchase a product or services.
- The aptitude to be able to filter the qualified prospects.
- Telemarketer (PTR Account).
Noble Trends Unbound Inc
Baguio
08.2016 - 09.2016
- Sell travel package.
- Well-trained in providing details about the package.
- I had time management skillsto ensure calls are carried out on time and without becoming distracted to gain the customers' trust.
- Telemarketer Non-voice Account for Final Expense.
Noble Trends Unbound Inc
Baguio
02.2016 - 07.2016
- Gathering information from our leads to qualify them for final expense coverage.
- Handled nonverbaltechniques to show and keep their attention and convert it into sale.
Counter Person
Dunkin' Donuts
Baguio
03.2010 - 10.2010
- Provide customer service.
- Satisfying the needs of our customer with our product and services.
Education
Pine City National High School
01.2001 - 04.2005
Bachelor of Science - Nursing
University Of Baguio
01.2005 - 04.2010
Skills
Sales proficiency
Outbound and inbound calls
Effective prospecting
Scripted calls
Product and service knowledge
Fluency in English
Telemarketing expertise
Results-driven
Cold Calling
Technical skills
Sales expertise
Appointment setting
Lead Generation
Additional Information
PERSONAL REFERENCES
Bernadette Anne Falcasantos
ESL Teacher 0999-681-1082
Jessanine Gray Mamaat
CSR Agent
0921-496-7576
Jessica Jordan
Team Leader
09156135646
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
Real Estate Cold Caller /Appointment Setter
MyLand Family LLC
07.2022 - 01.2023
Appointment Setter
DM Consulting Service LLC
03.2022 - 06.2023
Real Estate Appointment Setter / Cold Caller
I-deal Homes Real Estate Holdings, LLC
01.2022 - 08.2022
Appointment Setter / Cold Caller
Music Holdings LLC
06.2021 - 03.2023
Telemarketer
Auto and Home Insurance
06.2020 - 12.2021
Appointment Setter
Banker's Life Insurance
01.2020 - 05.2020
Noble Trends Unbound Inc
07.2017 - 01.2020
Noble Trends Unbound Inc
10.2016 - 12.2016
Noble Trends Unbound Inc
08.2016 - 09.2016
Noble Trends Unbound Inc
02.2016 - 07.2016
Counter Person
Dunkin' Donuts
03.2010 - 10.2010
Bachelor of Science - Nursing
University Of Baguio
01.2005 - 04.2010
Pine City National High School
01.2001 - 04.2005