Joseph Vincent Magana

• Improved service reliability by regularly inspecting and maintaining utility equipment.
• Developed strong relationships with clients by providing excellent customer service during utility-related interactions.
• Performed routine audits on utility systems, identifying vulnerabilities requiring attention or repair before escalating into larger issues.
• Streamlined work processes for increased efficiency by implementing new technology and tools in daily tasks.

• Assisted in resolving guest concerns quickly and effectively, demonstrating excellent problem-solving skills.
• Executed synchronized meal service simultaneously serving multiple guests.
• Fostered enjoyable event atmosphere through friendly guest interactions
• Increased banquet efficiency by collaborating with the event planning team to ensure smooth operations.

*Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback

*Set dinning tables according to type of event and service standards

*Retained knowledge of current menu selections for accurate, reliable costumer guidance

*Routinely cleaned work areas, glassware and silverware throughout each shift

* Assisted clients in menu decisions

*Consistently provided professional friendly and engaging service