Jonathan Lano Cambe
Biñan City
Summary
Methodical Revenue Cycle Specialist with strong attention to detail and in-depth understanding of billing procedures. Excellent planning and problem-solving abilities. Prepared to bring 3 years of related experience to a dynamic position with room for career growth.
Eagle-eyed Account Receivable Coordinator offering 3 years' success in revenue cycle management within fast-paced medical settings. Well versed in CPT, ICD-10 and HCPCS codes. Proven to work under pressure to meet tight deadlines
Overview
11
11
years of professional experience
Work History
Collections Associate /AR Representative
Optum Global Solutions
09.2023 - 03.2024
- Handled sensitive information responsibly maintaining confidentiality throughout the collection process.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Researched billing errors and discrepancies to initiate corrective action.
Medical Biller / Account Coordinator
World Source
05.2022 - 08.2023
- Streamlined internal processes for improved efficiency in handling client requests and inquiries.
- Analyzed invoices to detect discrepancies, duplicate payments and overpayments.
- Mentored junior account coordinators, promoting professional growth and skill development within the team.
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
Virtual Assistant
Flex Fuel Petroleum Corporation
04.2021 - 04.2022
- Managed filing system, entered data and completed other clerical tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
Customer Service Representative
Teleperformance
09.2020 - 03.2021
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Met customer call guidelines for service levels, handle time and productivity.
Payment Processing Analyst/Telemarketing Associate
Clover soft Solutions Inc.
09.2019 - 09.2020
Sales Associate
Nike Factory Store
03.2017 - 03.2019
Kitchen Crew
Jollibee Foods Corporation
03.2015 - 03.2017
Kitchen Crew
Kentucky Fried Chicken
01.2013 - 01.2015
Stock Clerk / RDU Checker
Sanford Marketing Corporation
05.2013 - 11.2013
Education
B.S - Clinical Psychology
Polytechnic University of the Philippines
01.2013
High School -
Lakeshore Educational Institution
Biñan, Laguna01.2009
Skills
- Good English communication skills
- Broad knowledge of computer applications and tools
- Ability to work effectively under minimal supervision
- Problem solver
- Keen to details
- Knowledgeable in Medical Billing/RCM
- Experience in different Healthcare projects
Educationalbackground
Polytechnic University of the Philippines, B.S in Clinical Psychology, 2009 - 2013, Lakeshore Educational Institution, Brgy. Canlalay, Biñan, Laguna, 2009
Skillsorqualifications
- Good English communication skills.
- Has broad knowledge of computer applications and tools.
- Ability to work effectively under minimal supervision.
- Problem solver and keen to details.
- Knowledgeable in Medical Billing/RCM and has experience in different Healthcare projects.
Personal Information
- Place of Birth: Manila
- Height: 5'11''
- Citizenship: Filipino
- Date of Birth: 12/29/92
- Marital Status: Single
- Religion: Roman Catholic
Timeline
Collections Associate /AR Representative
Optum Global Solutions
09.2023 - 03.2024
Medical Biller / Account Coordinator
World Source
05.2022 - 08.2023
Virtual Assistant
Flex Fuel Petroleum Corporation
04.2021 - 04.2022
Customer Service Representative
Teleperformance
09.2020 - 03.2021
Payment Processing Analyst/Telemarketing Associate
Clover soft Solutions Inc.
09.2019 - 09.2020
Sales Associate
Nike Factory Store
03.2017 - 03.2019
Kitchen Crew
Jollibee Foods Corporation
03.2015 - 03.2017
Stock Clerk / RDU Checker
Sanford Marketing Corporation
05.2013 - 11.2013
Kitchen Crew
Kentucky Fried Chicken
01.2013 - 01.2015
High School -
Lakeshore Educational Institution
B.S - Clinical Psychology
Polytechnic University of the Philippines
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