John Reniel Pantaleon
Taguig City
Summary
Bringing warm, friendly demeanor and excellent communication skills. Possesses knowledge of mixology and customer service, with hands-on experience in crafting beverages and managing bar inventory. Committed to creating welcoming atmosphere and ensuring memorable experience for guests. Offering strong ability to connect with customers and provide high-quality service. Brings understanding of mixology principles and ability to quickly learn new recipes and techniques. Ready to use and develop organizational and multitasking skills in [Desired Position] role. Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Bartender
District One Gastrolounge
10.2023 - 10.2024
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Merchandiser
Wordlink
01.2022 - 12.2022
- Verified products appeared at correct locations in proper quantities.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Production worker
HI-Las Marketing Corporation
02.2021 - 11.2021
- Took on additional shifts during peak work periods to keep projects on schedule.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
Education
Senior High School - Accountancy Business And Management
Thy Covenant Montessori School
01.2020
Junior High School -
Western Bicutan National High School
01.2018
Elementary School -
Apolinario Mabini Elementary School
Bacolod, Negros Occidental01.2014
Skills
- Encoding
- Leadership and Management
- Strong multitasking
- Liquor, beer, and wine knowledge
- Customer Service
- Highly reliable
References
- Sherlin Rose A. Alba, 09984559456, Friend, Customer Service Representative
- Lhoreanne Jasmine Amido, 09192330706, Friend, Customer Service Representative
- Susaleo C Arevalo, 09611672363, Cousin, Gardening Staff
Timeline
Bartender
District One Gastrolounge
10.2023 - 10.2024
Merchandiser
Wordlink
01.2022 - 12.2022
Production worker
HI-Las Marketing Corporation
02.2021 - 11.2021
Elementary School -
Apolinario Mabini Elementary School
Senior High School - Accountancy Business And Management
Thy Covenant Montessori School
Junior High School -
Western Bicutan National High School
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