ANGELICA GUMAGABAN
Cotabato City
Summary
Dynamic professional with experience as an Assistant Manager at Indian Corp., excelling in loan management and data entry. Proven ability to enhance customer satisfaction through effective communication and multitasking. Skilled in Microsoft Office and financial management, consistently delivering results in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Pawnshop Employee
PAWNSHOP
Cotabato City
02.2020 - 05.2023
- I have learned how to appraise gold, assess its quality and quantity, and handle buying and selling transactions.
- I have honed my skills in convincing customers to make purchases, even when the price is high.
Crew Member
MANG INASAL
Cotabato City
08.2018 - 02.2020
- I serve customers by taking their orders and also perform multiple tasks as a crew member.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Assistant Manager
INDIAN CORP.
Cotabato City
- I encode the loan and payment details of customers, and I also manage paperwork.
- I use MS Word and PowerPoint for presentations during meetings with my boss.
- Handle the Indian business here in the Philippines
Education
COMPUTER ANIMATION DESIGN - INFORMATION TECHNOLGY
CAD.IT COLLEGE
COTABATO, Philippines01.2018
Skills
- Microsoft office
- Excel
- Video Editing
- Encoding
- Lay-out Artist
- Loan Management
- Data Entry
- Money handling
- Time Management
- Employee scheduling
- Recruiting and Interviewing
- Sales reporting
- Financial management
- Google drive
- Multitasking and organization
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of 3 in the development of 3D Animation Thesis.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Hobbies and Interests
- Reading
- Traveling
- Watching Movies
- Watching Entertainment
- Helping People
Languages
- English
- Filipino
- English
Timeline
Pawnshop Employee
PAWNSHOP
02.2020 - 05.2023
Crew Member
MANG INASAL
08.2018 - 02.2020
Assistant Manager
INDIAN CORP.
COMPUTER ANIMATION DESIGN - INFORMATION TECHNOLGY
CAD.IT COLLEGE