Patrecia Mae Castro Manatad
Carmen Cebu City,Philippines
Summary
Ensuring client/customer satisfaction. Cultivates strong relationships through attentive service and effective communication. Willing to be trained in any field.
Overview
12
12
years of professional experience
Work History
Pawnshop Assistant
Super r pawnshop & jewelry Store
10.2024 - Current
- Processed customer orders for services, ensuring accuracy and efficiency. Engaged customers in conversation at pawn and buying stations, fostering a welcoming environment. Handle with care of the items, update paperwork.
- Learnt practical skills and techniques by shadowing senior staff to understand the organisation's operations, policies and procedures.
- Completed work to agreed standards and specifications.
- Greeted visitors and appropriately directed to designated areas.
Production Operator/ Line Inspector
Lear Corporation
06.2016 - 07.2022
- Conducted quality control inspections, identifying defects and taking corrective actions to uphold product standards.
- Implemented quality control measures, inspecting products to ensure they met company and customer standards.
- Checked item quality throughout production stages to prevent errors.
- Followed production schedule to achieve set time scales and quality standards.
Encoder
Magic Melt Food Inc.
05.2015 - 12.2015
- Double-checked completed work to support continuous accuracy and adherence to quality measures.
- Corrected errors in data to prevent duplication across systems.
- Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
- Completed relevant paperwork and filing accurately and swiftly, maintaining precise, up-to-date records.
- Managed document indexing and filing, ensuring easy accessibility and retrieval of digital records.
Food Server
Jnj Food Catering Services
07.2014 - 04.2015
- Delivered friendly, efficient service to manage high-volume food and drink orders during peak times.
- Monitored food handling procedures to ensure compliance with hygiene regulations.
- Maintained food hygiene and safety standards by consistently monitoring food item temperatures.
Education
Caregiver
CleverCare Caregiving School
Lapu-Lapu City, CEBU01-2025
Hotel and Restaurant Mangement
High Skill Technical Training Center
Lapu-Lapu City, CEBU01-2014
Bachelor of Office Administration
Datamex Institute College of Techonolgy
Mandaue City, CEBU01-2013
High School
Babag National High School
Lapu-Lapu City, CEBU01-2012
Elementary
Carmen Elementary School
Carmen Cebu, city01-2008
Skills
- Quality control
- Time management
- Microsoft Excel basics
- Customer service orientation
- Multitasking
- Adaptability and willingness to learn
Timeline
Pawnshop Assistant
Super r pawnshop & jewelry Store
10.2024 - Current
Production Operator/ Line Inspector
Lear Corporation
06.2016 - 07.2022
Encoder
Magic Melt Food Inc.
05.2015 - 12.2015
Food Server
Jnj Food Catering Services
07.2014 - 04.2015
Caregiver
CleverCare Caregiving School
Hotel and Restaurant Mangement
High Skill Technical Training Center
Bachelor of Office Administration
Datamex Institute College of Techonolgy
High School
Babag National High School
Elementary
Carmen Elementary School