To act as a liaison between sellers, account managers, and support teams, ensuring smooth catalog updates, quick resolution of listing errors, and alignment with Amazon's business objectives.
Overview
6
6
years of professional experience
Work History
Amazon Catalog and Flat File Specialist
Freelancer
11.2022 - Current
Catalog troubleshooting
Flat File Management
ASIN's reinstatement
Resolves client account health issues in Seller Central
Specialize opening and closing cases on seller central
Brand registry appeal and brand reinstatement
Variations specialist
Amazon Backend Expert
EHP Consulting Group, LLC
07.2022 - Current
ASINs reinstatement
Resolves client account issues in Seller Central
Specialize opening and closing cases on seller central
Brand registry appeal and brand reinstatement
Infringement
Creating flat file/feed file/inventory file
Variations specialist
Catalog troubleshooting
Amazon FBA Virtual Assistant
ZonBase (Outsource)
05.2021 - 06.2022
Company Overview: Outsource
Product Listing
Product Research
Audit client's data
Responsible for creating, testing, monitoring, and continually optimizing the brand store, product pages, and A+ content
Responding to client's email through Freshdesk
Outsource
Customer Associate
LBC Express Inc
08.2020 - 09.2021
Accept shipments from customers following LBC's standards and acceptance rules
Properly check and monitor all the materials and supplies and see that there is enough supply in the branch every day such as receptacles, computer receipts, and accountable forms
Safe keep all acceptances for the day and must see to it that they are forwarded/ turned over during cut off time