Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Worklocations
Timeline
Generic
Jennifer Alvarez

Jennifer Alvarez

Summary

Dynamic individual with hands-on experience in Insurance Verification (Revenue Cycle Management) and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Virtual Assistant - Independent Contractor

MedVA - Encounter Telehealth
01.2024 - Current
  • Verifies patients benefit and eligibility before their telehealth visit
  • Sends prior authorization requests to insurance payers for mental health diagnosis codes
  • Abstracts and prepares patient charts
  • Monitors and manages patient documentation
  • Review denied claims from insurances

Performance Manager and Team Lead

Healthybos, LLC
06.2018 - 03.2024
  • Monitored key performance indicators and built processes to support partner performance and growth.
  • Spearheaded continuous improvement initiatives to increase operational excellence and development.
  • Developed, tracked and analyzed variance of key performance measurements.
  • Managed quality control process to drive accuracy of performance inputs.
  • Worked with technical resources to conduct root cause analysis and prevent future issues.

Education

High School Diploma -

Pitogo High Scool
Makati City, Metro Manila, Philippines
03-2012

Skills

  • Insurance Verification
  • Prior authorization
  • Customer Service
  • Billing
  • Administrative
  • Data Entry and Analysis
  • Leadership and people management
  • Research
  • EMR/EHR (ECW, Simple Practice, Tebra, EZDerm)
  • Payer provider portals
  • Google Suite
  • Microsoft Offices
  • Social Media
  • Organizational abilities
  • Medical History Recording
  • Treatment Documentation
  • Information Sourcing

Certification

  • HIPAA Training 2024
  • Security Awareness Training 2024

Personal Information

Title: MEDICAL VIRTUAL ASSISTANT

Worklocations

  • Healthybos, LLC, North Carolina
  • MedVA - Encounter Telehealth, Omaha, NE

Timeline

Medical Virtual Assistant - Independent Contractor

MedVA - Encounter Telehealth
01.2024 - Current

Performance Manager and Team Lead

Healthybos, LLC
06.2018 - 03.2024
  • HIPAA Training 2024
  • Security Awareness Training 2024

High School Diploma -

Pitogo High Scool
Jennifer Alvarez