Enthusiastic and reliable Bank Officer, dedicated to providing excellent customer service with a smile. Several years of experience in branch banking and sales. Committed to working as a collaborative and positive team member, striving to utilize my knowledge and expertise for best results.
Supervises both the Customer Relations Assistant and Teller of the branch. Over-all cash custodian in the branch. Trains new branch employees. One of the approver and authorized signatory of the branch. Helps the Branch Manager to reach the yearly sales and income targets of the branch.
Junior officer training for Branch Cashier position. Handles the same work as a Branch Cashier but with limited authority. Generate qualified leads for bank products and services and converts them into sales.
Processes bank account opening of both existing and new-to-bank clients. Handles customer complaints and resolves them promptly. Cross-sells various bank products and services. Manages the customer records and signature database of the branch.
Compliance, banking laws, and regulations
UITF Certified Sales Person
References available upon request.