Domeriza Ambaic
Margosatubig, Zamboanga Del Sur,ZAS
Summary
Proven professional with a track record of enhancing customer satisfaction and streamlining operations. Leverages expertise in cash handling and financial record-keeping alongside exceptional multilingual communication skills to solve complex problems and improve service delivery. Demonstrates a commitment to accuracy and efficiency, significantly contributing to team success and customer trust. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Branch Cashier
Mercury Drug Corp.
Pasay City, Metro Manila
09.1999 - 09.2020
- Adhered strictly to regulatory requirements, ensuring full compliance with all internal controls and audit standards within the branch''s cashier function.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Maintained accurate records of customer transactions in line with bank procedures.
Housekeeper
M&p Employment Agency Inc.
Riyadh, Saudi Arabia
11.2016 - 04.2018
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Branch Cashier
Honda Motor Sports Inc.
Binangonan, Province Of Rizal
05.2008 - 02.2016
- Provided exceptional customer service, resolving issues promptly and professionally.
- Increased efficiency by balancing cash drawers quickly and accurately at the end of each shift.
- Supported bank management in monitoring key performance metrics, identifying areas for improvement within the cashier role function.
- Adhered strictly to regulatory requirements, ensuring full compliance with all internal controls and audit standards within the branch''s cashier function.
- Ensured compliance with bank policies, maintaining accurate records and documentation of transactions.
- Established rapport with customers, building trust and loyalty through consistent high-quality service delivery.
Billing Specialist
Claims Pro Philippines Inc
Makati City, Metro Manila
09.2003 - 02.2004
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Responsible in processing of Hospital bills both NCR and Provincial.
- Prepares and issue medical certificate per request and approval.
- provide accurate tallied report to General Manager.
- Post quotas on dashboard
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Store Cashier
Mack's Grill And Restaurant
Margosatubig, Zamboanga Del Sur
03.2002 - 03.2003
Branch Cashier
Mercury Drug Corp.
Pasay, Metro Manila
09.1999 - 09.2000
Cashier
Men @ Work Music Lounge
Cubao, Metro Manila
06.1998 - 06.1999
Education
Bachelor of Science - Management Information Systems
AMA COMPUTER COLLEGE
Quezon City, Metro Manila, Philippines1998
High School Diploma -
Zamboanga National High School
Zamboanga City, Province Of Zamboanga Del Sur, Philippines1993
No Degree -
Pasonanca Elementary School
Zamboanga City, Province Of Zamboanga Del Sur, Philippines1989
Skills
- Cash handling expertise
- Banking Product Knowledge
- Financial record keeping
- Excellent time management skills
- Multilingual in [English, Tagalog, Visayan, Spanish, and Basic Arabic]
- Complex Problem-Solving
- Time Management
- Customer Relationship Management (CRM)
- Knowledge in Microsoft Word, Excel, Powerpoint
Additional Information
Date of Birth: September 10, 1976
Place of Birth: Tacloban, Leyte
Sex: Female
Religion: Catholic
Civil Status: Married
Citizenship: Filipino
Timeline
Housekeeper
M&p Employment Agency Inc.
11.2016 - 04.2018
Branch Cashier
Honda Motor Sports Inc.
05.2008 - 02.2016
Billing Specialist
Claims Pro Philippines Inc
09.2003 - 02.2004
Store Cashier
Mack's Grill And Restaurant
03.2002 - 03.2003
Branch Cashier
Mercury Drug Corp.
09.1999 - 09.2020
Branch Cashier
Mercury Drug Corp.
09.1999 - 09.2000
Cashier
Men @ Work Music Lounge
06.1998 - 06.1999
Bachelor of Science - Management Information Systems
AMA COMPUTER COLLEGE
High School Diploma -
Zamboanga National High School
No Degree -
Pasonanca Elementary School