Domeriza Ambaic
Margosatubig, Zamboanga Del Sur,ZAS
Summary
Proven professional with a track record of enhancing customer satisfaction and streamlining operations. Leverages expertise in cash handling and financial record-keeping alongside exceptional multilingual communication skills to solve complex problems and improve service delivery. Demonstrates a commitment to accuracy and efficiency, significantly contributing to team success and customer trust. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Branch Cashier
Mercury Drug Corp.
09.1999 - 09.2020
- Adhered strictly to regulatory requirements, ensuring full compliance with all internal controls and audit standards within the branch''s cashier function.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Maintained accurate records of customer transactions in line with bank procedures.
Housekeeper
M&p Employment Agency Inc.
11.2016 - 04.2018
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Branch Cashier
Honda Motor Sports Inc.
05.2008 - 02.2016
- Provided exceptional customer service, resolving issues promptly and professionally.
- Increased efficiency by balancing cash drawers quickly and accurately at the end of each shift.
- Supported bank management in monitoring key performance metrics, identifying areas for improvement within the cashier role function.
- Adhered strictly to regulatory requirements, ensuring full compliance with all internal controls and audit standards within the branch''s cashier function.
- Ensured compliance with bank policies, maintaining accurate records and documentation of transactions.
- Established rapport with customers, building trust and loyalty through consistent high-quality service delivery.
Billing Specialist
Claims Pro Philippines Inc
09.2003 - 02.2004
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Responsible in processing of Hospital bills both NCR and Provincial.
- Prepares and issue medical certificate per request and approval.
- provide accurate tallied report to General Manager.
- Post quotas on dashboard
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Store Cashier
Mack's Grill And Restaurant
03.2002 - 03.2003
Branch Cashier
Mercury Drug Corp.
09.1999 - 09.2000
Cashier
Men @ Work Music Lounge
06.1998 - 06.1999
Education
Bachelor of Science - Management Information Systems
AMA COMPUTER COLLEGE
Quezon City, Metro Manila, Philippines1998
High School Diploma -
Zamboanga National High School
Zamboanga City, Province Of Zamboanga Del Sur, Philippines1993
No Degree -
Pasonanca Elementary School
Zamboanga City, Province Of Zamboanga Del Sur, Philippines1989
Skills
- Cash handling expertise
- Banking Product Knowledge
- Financial record keeping
- Excellent time management skills
- Multilingual in [English, Tagalog, Visayan, Spanish, and Basic Arabic]
- Complex Problem-Solving
- Time Management
- Customer Relationship Management (CRM)
- Knowledge in Microsoft Word, Excel, Powerpoint
Additional Information
Date of Birth: September 10, 1976
Place of Birth: Tacloban, Leyte
Sex: Female
Religion: Catholic
Civil Status: Married
Citizenship: Filipino
Timeline
Housekeeper
M&p Employment Agency Inc.
11.2016 - 04.2018
Branch Cashier
Honda Motor Sports Inc.
05.2008 - 02.2016
Billing Specialist
Claims Pro Philippines Inc
09.2003 - 02.2004
Store Cashier
Mack's Grill And Restaurant
03.2002 - 03.2003
Branch Cashier
Mercury Drug Corp.
09.1999 - 09.2020
Branch Cashier
Mercury Drug Corp.
09.1999 - 09.2000
Cashier
Men @ Work Music Lounge
06.1998 - 06.1999
Bachelor of Science - Management Information Systems
AMA COMPUTER COLLEGE
High School Diploma -
Zamboanga National High School
No Degree -
Pasonanca Elementary School