Experienced cashier with 8.5 years of banking career and a background as bank teller and new accounts clerk bringing extensive financial and customer service knowledge in fast-paced bank settings. Offers professional attitude paired with stellar customer service skills. Consistently recognized for "service with a smile" mentality.
Overview
9
9
years of professional experience
13
13
years of post-secondary education
2
2
Languages
Work History
Branch Cashier
Development Bank of the Philippines
Virac, Catanduanes
01.2018 - Current
Supervises, coordinates and monitors cashiering and clearing activities of branch.
Safeguards and manages Cash-In-Vault (CIV) level including insurance coverage.
Ensures effective cash management and prompt submission of related reports.
Manages Automated Teller Machine (ATM) activities including loading of cash and reconciliation against general ledger.
Undertakes call back procedures for back office transactions.
Attends to upkeep of branch's premises and properties.
Ensures efficient implementation of policies and controls measures for provision of quality service to clients.
Safe keeps unissued ATM cards, mortgagor's security folder, unissued accountable forms, unclaimed passbook of clients and negotiated Manager's Checks.
Facilitates branch's administrative and personnel requirements.
Provides timely and responsive action on client's cash and other administrative complaints.
Contributes to positive team environment through teamwork, coaching and mentoring.
Service Associate/ Bank Teller
Development Bank of the Philippines
Virac, Catanduanes
11.2016 - 12.2019
Services all over-the-counter transactions such as receipt of peso deposits, loan payments and sundry collections.
Attends to all withdrawals and check encashment.
Verifies authenticity of notes, validity of face of check and IDs presented.
Prepares end-of-day reports, consolidate cash and check summary sheets, record late check deposits/collections and generate reports of sundry payments.
Perform other tasks assigned from time to time.
Sales Associate/New Accounts Clerk
Development Bank of the Philippines
Virac, Catanduanes
09.2014 - 11.2016
Handles 1,000 new account opening and updating and maintains orderliness and completeness of client records, performs Know-Your-Client and verification of clients.
Attends to ATM card requisition and management and receives ATM complaints.
In-charge of EC Remit/AUB, check generation, issuance of bank certification, bank statement distribution, Manager's Check transactions and receipt of Stop Payment Order (SPO).
In-charge of Check Disbursement System (CDS) and related reports and activities.
Perform some administrative functions and other tasks assigned from time to time.
Education
Ph.D. - Educational Management
Catanduanes State University
Virac, Catanduanes, Philippines 4800
06.2018 - Current
MBA -
Catanduanes State University
Virac, Catanduanes, Philippines 4800
06.2013 - 03.2018
College - Bachelor of Science in Business Administration
Catanduanes State University
Virac, Catanduanes, Philippines, 4800
06.2009 - 03.2013
Skills
Compliance, banking laws and regulations
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Timeline
Ph.D. - Educational Management
Catanduanes State University
06.2018 - Current
Branch Cashier
Development Bank of the Philippines
01.2018 - Current
Service Associate/ Bank Teller
Development Bank of the Philippines
11.2016 - 12.2019
Sales Associate/New Accounts Clerk
Development Bank of the Philippines
09.2014 - 11.2016
MBA -
Catanduanes State University
06.2013 - 03.2018
College - Bachelor of Science in Business Administration
Catanduanes State University
06.2009 - 03.2013
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