Summary
Overview
Work History
Education
Skills
Timeline
Generic
Abygale Bagadiong

Abygale Bagadiong

Branch Worker
Virac, Catanduanes

Summary

Experienced cashier with 8.5 years of banking career and a background as bank teller and new accounts clerk bringing extensive financial and customer service knowledge in fast-paced bank settings. Offers professional attitude paired with stellar customer service skills. Consistently recognized for "service with a smile" mentality.

Overview

9
9
years of professional experience
13
13
years of post-secondary education
2
2
Languages

Work History

Branch Cashier

Development Bank of the Philippines
Virac, Catanduanes
01.2018 - Current
  • Supervises, coordinates and monitors cashiering and clearing activities of branch.
  • Safeguards and manages Cash-In-Vault (CIV) level including insurance coverage.
  • Ensures effective cash management and prompt submission of related reports.
  • Manages Automated Teller Machine (ATM) activities including loading of cash and reconciliation against general ledger.
  • Undertakes call back procedures for back office transactions.
  • Attends to upkeep of branch's premises and properties.
  • Ensures efficient implementation of policies and controls measures for provision of quality service to clients.
  • Safe keeps unissued ATM cards, mortgagor's security folder, unissued accountable forms, unclaimed passbook of clients and negotiated Manager's Checks.
  • Facilitates branch's administrative and personnel requirements.
  • Provides timely and responsive action on client's cash and other administrative complaints.
  • Contributes to positive team environment through teamwork, coaching and mentoring.

Service Associate/ Bank Teller

Development Bank of the Philippines
Virac, Catanduanes
11.2016 - 12.2019
  • Services all over-the-counter transactions such as receipt of peso deposits, loan payments and sundry collections.
  • Attends to all withdrawals and check encashment.
  • Verifies authenticity of notes, validity of face of check and IDs presented.
  • Prepares end-of-day reports, consolidate cash and check summary sheets, record late check deposits/collections and generate reports of sundry payments.
  • Perform other tasks assigned from time to time.

Sales Associate/New Accounts Clerk

Development Bank of the Philippines
Virac, Catanduanes
09.2014 - 11.2016
  • Handles 1,000 new account opening and updating and maintains orderliness and completeness of client records, performs Know-Your-Client and verification of clients.
  • Attends to ATM card requisition and management and receives ATM complaints.
  • In-charge of EC Remit/AUB, check generation, issuance of bank certification, bank statement distribution, Manager's Check transactions and receipt of Stop Payment Order (SPO).
  • In-charge of Check Disbursement System (CDS) and related reports and activities.
  • Perform some administrative functions and other tasks assigned from time to time.

Education

Ph.D. - Educational Management

Catanduanes State University
Virac, Catanduanes, Philippines 4800
06.2018 - Current

MBA -

Catanduanes State University
Virac, Catanduanes, Philippines 4800
06.2013 - 03.2018

College - Bachelor of Science in Business Administration

Catanduanes State University
Virac, Catanduanes, Philippines, 4800
06.2009 - 03.2013

Skills

Compliance, banking laws and regulations

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Timeline

Ph.D. - Educational Management

Catanduanes State University
06.2018 - Current

Branch Cashier

Development Bank of the Philippines
01.2018 - Current

Service Associate/ Bank Teller

Development Bank of the Philippines
11.2016 - 12.2019

Sales Associate/New Accounts Clerk

Development Bank of the Philippines
09.2014 - 11.2016

MBA -

Catanduanes State University
06.2013 - 03.2018

College - Bachelor of Science in Business Administration

Catanduanes State University
06.2009 - 03.2013
Abygale BagadiongBranch Worker