ISSABEL LABRAGUE SISON
Dasmarinas, Province Of Cavite
Summary
- Bachelor’s degree in International Travel and Tourism Management (Lyceum of the Philippines University) 2015-2019
- Experienced Virtual Assistant with a strong background in admin support and customer service
- Skilled in email & calendar management, research, and data entry Proficient in Microsoft Office, Google Workspace, Canva (advanced), Trello, and Notion (basic)
- Certified in: TOEIC English Managing Diversity in the Workplace Hospitality Tech: Micros Opera System TESDA NCII – Food & Beverage Services
- Fluent in English and Tagalog; basic Japanese proficiency
- Comfortable working night shifts and highly flexible with various time zones
Overview
1
1
year of professional experience
Work History
On the Job Trainee
Philippine Airlines (PAL)
04.2017 - 06.2017
- Booking flights
- Assist customers query on reservations
- Respond to team leader inquiries with up to date and accurate information
- Assist client payment on the ticketing office
- Maintain a current working knowledge of all events, services, and procedures by reviewing event information sheets and posted or verbal communication
- Light administrative duties
On the Job Trainee
SaveMart
06.2018 - 08.2018
- Assist and greet customers
- Worked in a fast pace and busy environment
- Maintained stock and managed fast-paced store tasks
- Prepared proper food operation
Education
Bachelor of Science - International Travel and Tourism Management
Lyceum of the Philippines University
01.2019
Skills
- Bachelor’s degree in International Travel and Tourism Management (Lyceum of the Philippines University) 2015-2019
- Experienced Virtual Assistant with a strong background in admin support and customer service
- Skilled in email & calendar management, research, and data entry Proficient in Microsoft Office, Google Workspace, Canva (advanced), Trello, and Notion (basic)
- Certified in: TOEIC English Managing Diversity in the Workplace Hospitality Tech: Micros Opera System TESDA NCII – Food & Beverage Services Fluent in English and Tagalog; basic Japanese proficiency
- Fast learner, self-motivated, and reliable in remote work environments
- Comfortable working night shifts and highly flexible with various time zones
- Bilingual in English, Japanese & Tagalog
Trainings And Seminars
- U.S. Work and Travel Training (FPI), Truckee, California, 06/06/18, 08/20/18
- TOEIC: Global English Certification, Hopkins International Partners Inc., 06/04/19
- Managing Diversity in a Multicultural Workplace (MDC), American Hospitality Academy, 10/20/18
- The T.A.L.K.S. 2018: Employability and Management Skills, Lyceum of the Philippines University of – Cavite, Philippines, 10/10/18
- Hospitality Technology Micros Opera Property Management System, Lyceum of the Philippines University of- Cavite, Philippines, 01/2018
- Seminar on Bohol Tourism Planning and Development, Mithi Resort & Spa, Bohol, Philippines, 10/16/17, 10/17/17
- Image and Skill Enhancement Training – Business Etiquette, Lyceum of the Philippines University of – Cavite, Philippines, 07/2017
- TESDA - National Certificate II in Food and Beverage Services, Lyceum of the Philippines University of – Cavite, Philippines, 12/28/15, 12/2015
Scholastic Achievements
Bachelor of Science of International Travel and Tourism Management, Lyceum of the Philippines University - Cavite (2015-2019)
Timeline
On the Job Trainee
SaveMart
06.2018 - 08.2018
On the Job Trainee
Philippine Airlines (PAL)
04.2017 - 06.2017
Bachelor of Science - International Travel and Tourism Management
Lyceum of the Philippines University
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