Summary
Overview
Work History
Education
Skills
Timeline
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Ma Patricia Flores

Ma Patricia Flores

Senior Administrative Assistant III

Summary

Seeking a role in a company where I can leverage my achievements, skills, strategic thinking, and leadership abilities within my field of expertise. I aim to apply the knowledge and experience gained from my education, particularly working collaboratively in a team that envisions organizational growth.

Overview

3
3
years of professional experience

Work History

Senior Administrative Assistant III

Department of Tourism
Makati, Metro Manila
05.2025 - Current
  • Provide assistance in preparing written messages for souvenir programs and interviews, as requested by the stakeholders from the Secretary;
  • Prepare documentation / minutes of the meetings, summary / highlights and directives monitoring memorandum, during and after meetings of the Secretary;
  • Provide assistance in the drafting of briefers for meetings and engagements of the Secretary;
  • Provide assistance in the preparation and review of speeches, presentations and messages for the engagements of the Secretary;
  • Collect prepare and consolidate pertinent information and materials needed by the Secretary in her day-to-day engagements, including: Talking.

Sales Executive

The Oriental Hotels and Resorts
Ermita, Metro Manila
07.2024 - 04.2025
  • Conducted client meetings both virtually and during sales visits.
  • Demonstrated and presented products to prospective clients.
  • Established and developed new business relationships.
  • Maintained accurate records of client interactions and transactions.
  • Attended trade exhibitions, conferences, and meetings for networking and product/service promotion.
  • Reviewed sales performance to monitor progress and identify improvements.
  • Negotiated contracts and packages to secure business deals and partnerships.

Front Office Associate

Go Hotels Manila Airport Road
Parañauque, Metro Manila
07.2022 - 06.2024
  • Handled guest complaints professionally, ensuring quick resolution and positive guest relationships.
  • Assisted guests with service requests, including hotel needs and external reservations (restaurants, tours, etc.).
  • Managed special situations per Go Hotels’ policy (early arrivals, late checkouts, rebates, paid outs, credit shell).
  • Recognized as "Best Employee" at the 2023 Annual Company Christmas Party.
  • Served as Guest Review Champion, responding professionally to guest feedback across all Metro branches of Go Hotels.

Education

Bachelor of Science - International Travel And Tourism Management

Lyceum of The Philippines University - Cavite
General Trias, Cavite
09-2022

Skills

  • Tour Package Proposal Contestant, 1stACHI-AAHRMEI National Inter-School Skills Competition

  • President, LPU International Travel and Tourism Society (2019 - 2020)

  • National Student Director of Public Information and Mass Media (2019 - 2020)

  • Junior Tourism and Hospitality Management Association of the Philippines (JTHMAP) (2019 - 2020)

  • President, CITHM Student Government (2020-2021)

  • National Executive Vice President, Junior Tourism and Hospitality Management Association of the Philippines (JTHMAP) (2020 - 2021)

  • President, LPU Cavite Central Student Government (LYCESGO) (2021 - 2022)

  • Speaker, Leadership Seminar Training, PUP OUS Tourism Society (May, 2021)

Speaker, Tourism Industry, Pan Pacific University (September, 2021)

Timeline

Senior Administrative Assistant III

Department of Tourism
05.2025 - Current

Sales Executive

The Oriental Hotels and Resorts
07.2024 - 04.2025

Front Office Associate

Go Hotels Manila Airport Road
07.2022 - 06.2024

Bachelor of Science - International Travel And Tourism Management

Lyceum of The Philippines University - Cavite

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Ma Patricia FloresSenior Administrative Assistant III