Ma Patricia Flores
Senior Administrative Assistant III
Summary
Seeking a role in a company where I can leverage my achievements, skills, strategic thinking, and leadership abilities within my field of expertise. I aim to apply the knowledge and experience gained from my education, particularly working collaboratively in a team that envisions organizational growth.
Overview
3
3
years of professional experience
Work History
Senior Administrative Assistant III
Department of Tourism
Makati City, Metro Manila
05.2025 - Current
- Provide assistance in preparing written messages for souvenir programs and interviews, as requested by the stakeholders from the Secretary;
- Prepare documentation / minutes of the meetings, summary / highlights and directives monitoring memorandum, during and after meetings of the Secretary;
- Provide assistance in the drafting of briefers for meetings and engagements of the Secretary;
- Provide assistance in the preparation and review of speeches, presentations and messages for the engagements of the Secretary;
- Collect prepare and consolidate pertinent information and materials needed by the Secretary in her day-to-day engagements, including: Talking.
Sales Executive
The Oriental Hotels and Resorts
Ermita, Metro Manila
07.2024 - 04.2025
- Conducted client meetings both virtually and during sales visits.
- Demonstrated and presented products to prospective clients.
- Established and developed new business relationships.
- Maintained accurate records of client interactions and transactions.
- Attended trade exhibitions, conferences, and meetings for networking and product/service promotion.
- Reviewed sales performance to monitor progress and identify improvements.
- Negotiated contracts and packages to secure business deals and partnerships.
Front Office Associate
Go Hotels Manila Airport Road
Parañaque, Metro Manila
07.2022 - 06.2024
- Handled guest complaints professionally, ensuring quick resolution and positive guest relationships.
- Assisted guests with service requests, including hotel needs and external reservations (restaurants, tours, etc.).
- Managed special situations per Go Hotels’ policy (early arrivals, late checkouts, rebates, paid outs, credit shell).
- Recognized as "Best Employee" at the 2023 Annual Company Christmas Party.
- Served as Guest Review Champion, responding professionally to guest feedback across all Metro branches of Go Hotels.
Education
Bachelor of Science - International Travel And Tourism Management
Lyceum of The Philippines University - Cavite
General Trias, Cavite09-2022
Skills
- Tour Package Proposal Contestant, 1stACHI-AAHRMEI National Inter-School Skills Competition
- President, LPU International Travel and Tourism Society (2019 - 2020)
- National Student Director of Public Information and Mass Media (2019 - 2020)
- Junior Tourism and Hospitality Management Association of the Philippines (JTHMAP) (2019 - 2020)
- President, CITHM Student Government (2020-2021)
- National Executive Vice President, Junior Tourism and Hospitality Management Association of the Philippines (JTHMAP) (2020 - 2021)
- President, LPU Cavite Central Student Government (LYCESGO) (2021 - 2022)
- Speaker, Leadership Seminar Training, PUP OUS Tourism Society (May, 2021)
Speaker, Tourism Industry, Pan Pacific University (September, 2021)
Timeline
Senior Administrative Assistant III
Department of Tourism
05.2025 - Current
Sales Executive
The Oriental Hotels and Resorts
07.2024 - 04.2025
Front Office Associate
Go Hotels Manila Airport Road
07.2022 - 06.2024
Bachelor of Science - International Travel And Tourism Management
Lyceum of The Philippines University - Cavite