HEIDI AGUIRRE
Pharmacy assistant
Tacloban City, Province Of Leyte,Leyte
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Senior Sales Assist / Cashier / OIC
ROSE PHARMACY INCORPORATED
Tacloban City, Province Of Leyte, Philippines
12.2009 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained inventory levels by restocking shelves and organizing products effectively.
- Trained new cashiers on policies, procedures, and operational best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Maintained knowledge of current promotions and sales to effectively inform customers.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Computer Programming
SYSTEM TECNONOLOGY INSTITUTE
Tacloban City, Province Of Leyte, Philippines04-2003
Associate of Science - Nursing Assistant
Collegio San Lorenzo Ruiz De Manila
Tacloban City 06.2003 - 03.2005
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
Timeline
Senior Sales Assist / Cashier / OIC
ROSE PHARMACY INCORPORATED
12.2009 - Current
Associate of Science - Nursing Assistant
Collegio San Lorenzo Ruiz De Manila
06.2003 - 03.2005
Computer Programming
SYSTEM TECNONOLOGY INSTITUTE