Gordanna Marie Costin
Quezon City
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Data Analyst
Accenture Inc.
12.2022 - 02.2025
- Utilized data visualization tools to effectively communicate business insights.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Improved data governance practices, ensuring compliance with regulatory standards and internal policies.
- Enhanced team's analytical capabilities with training on latest data analysis tools and techniques.
- Analyzed data to identify root causes of problems and recommend corrective actions.
IT Help Desk Support
MDI Novare
01.2022 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
Billing and Collection Staff
GFR Manpower and Janitorial Services
03.2020 - 12.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Prepared detailed reports on account activity for management review, identifying areas for improvement or concern.
- Negotiated payment arrangements with delinquent clients, establishing mutually beneficial terms while minimizing losses.
- Processed payments and applied to customer balances.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Administrative Assistant
GFR Manpower and Janitorial Services
06.2019 - 03.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured confidentiality of sensitive data by following rigorous privacy protocols.
- Fostered lasting relationships through effective communication and proactive assistance.
- Maintained precise data entry ensuring accurate record-keeping.
- Enhanced file organization for optimal retrieval.
- Facilitated human resources operations through precise record-keeping and request processing.
Education
Bachelor Of Science - Information Technology
Quezon City University
Quezon City04.2019
Skills
- Data visualization and presentations
- Data analysis
- Excel functions
- Analytical problem solving
- Attention to detail
- Data validation
- Database management
- Project management
- Report writing
- Data quality assurance processes
- Time management
Timeline
Data Analyst
Accenture Inc.
12.2022 - 02.2025
IT Help Desk Support
MDI Novare
01.2022 - 12.2022
Billing and Collection Staff
GFR Manpower and Janitorial Services
03.2020 - 12.2021
Administrative Assistant
GFR Manpower and Janitorial Services
06.2019 - 03.2020
Bachelor Of Science - Information Technology
Quezon City University
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