Gatty Garnet Gatpolintan
Calauan
Summary
Highly skilled and experienced casino dealer with 6 years of experience in dealing various games including blackjack, roulette, and baccarat. Possess excellent communication and customer service skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Casino Dealer
Travellers International Hotel Group, Inc.
11.2018 - Current
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Provided a welcoming atmosphere for players, addressing questions about rules and providing helpful advice on gameplay strategies.
- Enhanced customer experience by providing exceptional service and maintaining a professional demeanor during casino games.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
Customer Service Officer (Terminal Operation)
G4S Group 4 Falck Services
04.2014 - 06.2016
- Company Overview: Dubai International Airports
- Provide flight information using automated system (UFIS) and entertain complaints from passengers
- Provide information about airport facilities and services (toilets, transfer desk, hotels, check in counters, airlines offices, restaurants, shops, lounges, visa’s etc.)
- Coordinate with hotels representatives in terms to provide assistance related with their guests arrival/departure and feed the information into the system
- Coordinate with the Airport Management, Dnata Ground Operations, Airlines, Immigration, Airport Security, Customs, Lost and Found and Stakeholders to improve operations.
Education
Bachelor's Degree - Hotel and Restaurant Management
Philippine Women’s University
01.2008
High School -
Liceo De Calauan
Calauan, Laguna01.2005
Elementary School -
Liceo De Calauan
Calauan, Laguna01.2001
Skills
- Excellent customer service
- Reliability and punctuality
- Continuous learning mindset
- Calculating payouts
Certification
I hereby certify that the above information is true and correct to the best of my knowledge and beliefs.
Personal Information
- Age: 35
- Place of Birth: San Fernando, Pampanga, Philippines
- Height: 5'3
- Weight: 101 lbs
- Date of Birth: 06/19/89
- Nationality: Filipino
- Marital Status: Single
Timeline
Casino Dealer
Travellers International Hotel Group, Inc.
11.2018 - Current
Customer Service Officer (Terminal Operation)
G4S Group 4 Falck Services
04.2014 - 06.2016
High School -
Liceo De Calauan
Elementary School -
Liceo De Calauan
Bachelor's Degree - Hotel and Restaurant Management
Philippine Women’s University
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