FILMAR MOPON

Admin Officer (Officer in Charge)

Travellers International Hotel Group Incorporated

Pasay City

03.2012 - 04.2025

Company Overview: Newport World Resorts
Offer high levels of administrative support to managers, ensuring smooth running of department operations.
Handle daily office activities, including data entry and database auditing, maintaining smooth operations.
Control and monitor stock and supplies to meet team needs. Book accommodation for newly hired employees, and give orientation prior to check-in date.
Prepare and organize meeting with stakeholders.
Operated copy equipment, printers and other office machines to support staff with administrative ad hoc tasks.
As part of administrative team, identifying and suggesting improvements to internal administration processes and systems.
Budget & Revenue forecasting for the next fiscal year. Look for other avenues that would further increase the revenues of the facility.
Maintain high quality standard quality of operations.
Appraise Admin team on key competencies and achievements. Monitor tenant due dates and delinquent accounts.
Maintain work competency of the Admin Team.
Interaction with different departments with regards to their inquiries, reservations and cancellations.
Attend to Guest complaints and resolve them immediately. Assist Tenant on security matters.
Supervise and assist with cleanliness of facility/ helps in the conservation of energy.
Assists front office, do cashiering duties in the event of high occupancy rate.
Assign/ Block rooms if need arises.
Maintain good public and staff relations. Create work schedule for the team.
Coordinate with engineering team for repair and maintenance concerns.
Newport World Resorts