Summary
Overview
Work History
Education
Skills
Certification
Timeline
Intern
FILMAR MOPON

FILMAR MOPON

ADMINISTRATIVE OFFICER
Manila

Summary

A Customer-focused Administrative officer, successfully contributing to company profits by improving team efficiency and productivity. Utilizes excellent organizational skill to enhance efficiency and lead teams to achieve outstanding sales. Able to adapt to any given task with extensive experience providing first class results. Meets job demands and deadlines through diligent work ethic and dedication to quality. As a dedicated professional with a diverse skill set in administration, property and operations management, I am eager to contribute my expertise to your esteemed team. My strong organizational abilities, attention to detail, and commitment to excellence make me an ideal candidate for the Admin Officer, Dormitory Property Manager, Operations and or Restaurant Management. I am excited about the opportunity to support your organization's goals and drive success.

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 13 years of performance. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Highly motivated administrative professional with experience in streamlining office operations and improving efficiency. Strong focus on team collaboration and achieving results, flexible with changing needs. Adept in managing schedules, coordinating meetings, and handling correspondence. Known for reliability, strong organizational skills, and effective communication.

Overview

23
23
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

Admin Officer (Officer in charge)

Travellers International Hotel Group Incorporated
Pasay
03.2012 - 05.2025
  • Company Overview: Newport World Resorts
  • Offer high levels of administrative support to managers, ensuring smooth running of department operations.
  • Handle daily office activities, including data entry and database auditing, maintaining smooth operations.
  • Control and monitor stock and supplies to meet team needs. Book accommodation for newly hired employees, and give orientation prior to check-in date.
  • Prepare and organize meeting with stakeholders.
  • Operated copy equipment, printers and other office machines to support staff with administrative ad hoc tasks.
  • As part of administrative team, identifying and suggesting improvements to internal administration processes and systems.
  • Budget & Revenue forecasting for the next fiscal year. Look for other avenues that would further increase the revenues of the facility.
  • Maintain high quality standard quality of operations.
  • Appraise Admin team on key competencies and achievements. Monitor tenant due dates and delinquent accounts.
  • Maintain work competency of the Admin Team.
  • Interaction with different departments with regards to their inquiries, reservations and cancellations.
  • Attend to Guest complaints and resolve them immediately. Assist Tenant on security matters.
  • Supervise and assist with cleanliness of facility/ helps in the conservation of energy.
  • Assists front office, do cashiering duties in the event of high occupancy rate.
  • Maintain good public and staff relations. Create work schedule for the team.
  • Coordinate with engineering team for repair and maintenance concerns.
  • Updated reports, managed accounts, and generated reports for company database.
  • Improved communication within the organization through regular updates on policies, procedures, and key events.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Contributed to successful projects by providing essential administrative support and resource management.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Trained and supervised employees on office policies and procedures.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Created, prepared, and delivered reports to various departments.
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Provided exceptional support to the executive team by managing schedules, coordinating travel plans, and organizing meetings.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
  • Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
  • Maintained inventory of office supplies and placed orders.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Served as corporate liaison for finance, IT, and marketing departments.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • Oversaw daily operations, ensuring smooth execution of tasks and timely completion of projects.
  • Conducted thorough risk assessments for various operational scenarios, ensuring safety and mission success.
  • Improved overall unit efficiency by implementing streamlined processes and procedures.
  • Managed allocation of resources, optimizing budgetary planning and minimizing waste.
  • Enhanced team performance through consistent coaching and mentorship of junior personnel.
  • Championed change initiatives by embracing innovation and promoting a culture of continuous improvement.
  • Ensured operational readiness by conducting regular equipment inspections and maintenance routines.
  • Optimized resource utilization by allocating appropriate personnel to priority tasks based on skill set analysis.
  • Resolved complex issues through critical thinking and effective communication with stakeholders.
  • Facilitated cross-functional collaboration, leveraging diverse expertise to optimize problem-solving capabilities within the unit.
  • Conducted data-driven decision-making processes that led to improved organizational performance.
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Established key metrics to track progress towards objectives in order to improve overall accountability.
  • Planned and coordinated tactical movements of personnel and equipment.
  • Coordinated activities of subordinate personnel to support mission success.
  • Led team in developing strategic plans to meet operational objectives.
  • Directed tactical operations in complex and challenging environments.

Dormitory Property Manager

Christian Dormitory
01.2005 - 01.2012
  • Administer the day to day operations, which includes assisting bed spacer inquiries, supervising the cleanliness, availability of rooms and maintenance of equipment that is being used.
  • Other responsibilities include payments collection from existing company affiliates who have tie-ups with the establishment, and finding solutions for tenant complaints.

Professional Medical Representative

Zuellig Pharma Corporation
05.2002 - 05.2003
  • Responsibilities include persuading potential customers to purchase company medications, identifying prospective business opportunities for the company, and providing the relevant departments with customer feedback.
  • Ensure the achievement of sales goals and targets in the assigned territory.

Data Encoder/ Accounting Clerk

United Coconut Planters Bank
04.2002 - 05.2002
  • My job at UCPB Bank was in the Loans and Accounting division, where I was a data encoder/ accounting clerk.
  • As a data encoder we compute the monthly add on interests and penalties of clients who have an existing loan with the bank.

Education

Bachelor of Science - Physical Therapy

Emilio Aguinaldo College
Manila, Metro Manila, Philippines
01.1994 - 01.1999

Skills

Team Player

Certification

CPR Training

Timeline

Admin Officer (Officer in charge)

Travellers International Hotel Group Incorporated
03.2012 - 05.2025

Dormitory Property Manager

Christian Dormitory
01.2005 - 01.2012

Professional Medical Representative

Zuellig Pharma Corporation
05.2002 - 05.2003

Data Encoder/ Accounting Clerk

United Coconut Planters Bank
04.2002 - 05.2002

Bachelor of Science - Physical Therapy

Emilio Aguinaldo College
01.1994 - 01.1999

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