Franz Valerie Beth L. Basada
Cold Caller | Lead Generation Specialist | Sales Representative
Borongan, Eastern Samar
Summary
Dynamic and results-driven Lead Generation Specialist with nearly 2 years of outbound sales experience supporting US-based clients. Proven ability to manage high-volume cold calling, generate qualified leads, and consistently exceed KPIs. Highly skilled in objection handling, rapport building, lead qualification, and persuasive communication. Tech-savvy and self-motivated professional seeking to leverage sales and lead generation expertise to drive measurable results and pipeline growth.
Overview
2
2
years of professional experience
5
5
Certifications
3
3
Languages
6
6
years of post-secondary education
Work History
Outbound Sales Specialist | Cold Caller
Pioneer Growth Equity Group
08.2024 - 02.2026
- Generated high-quality referrals with the majority converting into signed contracts
- Conducted high-volume outbound calls to 2,000–3,000 leads daily, including cold and recycled prospects
- Consistently exceeded weekly KPIs for call volume, connection rate, and lead quality
- Built strong client rapport, resulting in repeat referrals from returning clients
- Recognized as a top-performing agent based on referral quality and conversion rates
- Effectively handled objections using consultative sales techniques to improve client engagement
- Identified client pain points and tailored messaging to align services with customer needs
- Adapted quickly to diverse client profiles in a target-driven environment
DESO Technical Support Staff (Contractual)
Commission on Elections (COMELEC)
02.2025 - 05.2025
- Set up, tested, and operated Automated Counting Machines (ACMs) for mock elections and Election Day, ensuring smooth technical operations
- Troubleshot technical issues with power, connectivity, modems, thermal paper, and CF cards, resolving problems efficiently under high-pressure situations
- Ensured strict adherence to the Data Privacy Act (RA 10173) and equipment security protocols, safeguarding sensitive data and devices
- Maintained accurate and timely records of processes, ensuring data integrity, compliance, and transparency
- Reported system issues and operational updates to the National Technical Support Center, supporting effective decision-making
Education
Bachelor of Science - Business Admin. Major in Marketing Management
Eastern Samar State University
Borongan, Eastern Samar, Philippines 08.2020 - 06.2024
Senior High School - Accountancy And Business Management
Eastern Samar National Comprehensive High School
Borongan, Eastern Samar, Philippines 06.2018 - 04.2020
Skills
Cold Calling
Outbound Sales
Lead Generation and Qualification
Appointment Coordination
Objection Handling and Closing Techniques
High-Volume Dialing
Sales Reporting
Remote Work Discipline and Time Management
Professional English Communication
Client Engagement and Rapport Building
Content Creator
Graphic Artist
Writer
Emcee
Certification
• Civil Service Professional Eligible
Timeline
DESO Technical Support Staff (Contractual)
Commission on Elections (COMELEC)
02.2025 - 05.2025
Outbound Sales Specialist | Cold Caller
Pioneer Growth Equity Group
08.2024 - 02.2026
Bachelor of Science - Business Admin. Major in Marketing Management
Eastern Samar State University
08.2020 - 06.2024
Senior High School - Accountancy And Business Management
Eastern Samar National Comprehensive High School
06.2018 - 04.2020