EUMER JOHN BAUTISTA
Caloocan City
Summary
Detail-oriented professional excelling in financial analysis and cash flow management. Drives improvements in customer account management and billing dispute resolution, utilising strong problem-solving skills. Engages effectively with clients and teams to foster collaboration and enhance service quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Credit and Collection Officer (TL- February 2025)
Zenshin Systems Corporation
Quezon City
12.2023 - Current
- Oversaw daily operations, including workflow management, team coaching, performance monitoring, and handling escalated issues.
- Led process improvement initiatives by analysing billing workflows and implementing strategies to enhance efficiency.
- Reviewed invoices and requisitions for accuracy, resolving discrepancies, and ensuring proper processing.
- Managed payment collections and processed invoices, maintaining accurate financial records and ensuring timely revenue flow.
- Monitored customer accounts for non-payments and delays, initiating corrective actions as needed.
- Coordinated with clients and cross-functional teams to resolve financial and billing issues.
- Provided guidance to team members, ensuring compliance with financial procedures and best practices.
- Utilized systems such as IBM Maximo, Zycus, EPODS, Allout Hub, Oracle, and ERPNext to streamline operations and improve productivity.
Financial Advisor
PruLife UK
Makati City
05.2025 - 12.2025
- Analysed customer insurance needs to recommend appropriate policies for optimal coverage.
- Maintained extensive knowledge of insurance products to provide detailed specifications to customers.
- Prepared paperwork to process insurance sales.
- Engaged in continuous professional development activities to deepen industry knowledge and skills.
Billing Specialist
Zenshin Systems Corporation
Quezon City
10.2022 - 12.2023
- Prepared and issued accurate invoices based on contract terms, ensuring precision in billing details.
- Analysed and resolved billing queries from clients and colleagues, improving customer satisfaction.
- Participated in cross-functional initiatives to integrate billing with other business systems, enhancing operational efficiency.
- Trained new staff on billing systems and procedures, fostering a knowledgeable and efficient team.
Education
Bachelor of Science - Mathermatics
University of Caloocan CIty
Caloocan City01-2022
Senior High School - Accounting, Busines, and Management
Genesis Christian Academy Caloocan, Inc.
Caloocan01-2018
Skills
- Attention to detail
- Analytical & critical thinking
- Problem-solving
- Adaptability
- Ability to work under pressure
- Confidentiality and integrity
- Effective communication & active listening
- Team collaboration
- Computer literacy (including Microsoft Excel)
- Financial analysis
- Cash flow management
- Customer account management
- Billing dispute resolution
- Payment processing systems proficiency
Certification
- Civil Service Professional Eligibility, Present
Languages
English
Tagalog
Personal Information
Age: 26 years old
Birth Date: December 31, 1999
Civil Status: Single
Height: 5'8"
Weight: 70kg
Citizenship: Filipino
Awards
Employee of the Month, 2025-01-01, Zenshin Systems Corporation
References
- Josalve Dalsuong
Credit and Collection Officer (TL)
Zenshin Systems Corporation
25, 1115 G. Roxas St, La Loma, Quezon City, Metro Manila
+639773988259
- Lou Francisco
Accounting Manager
Lakbay Palawan Travel and Tours
+639091331060
Timeline
Financial Advisor
PruLife UK
05.2025 - 12.2025
Credit and Collection Officer (TL- February 2025)
Zenshin Systems Corporation
12.2023 - Current
Billing Specialist
Zenshin Systems Corporation
10.2022 - 12.2023
Bachelor of Science - Mathermatics
University of Caloocan CIty
Senior High School - Accounting, Busines, and Management
Genesis Christian Academy Caloocan, Inc.