Eumer John Bautista
Credit and Collection Officer
Caloocan City,Philippines
Overview
4
4
years of professional experience
1
1
Certification
Work History
Credit and Collection Officer (TL- February 2025)
Zenshin Systems Corporation
Quezon City
12.2023 - Current
- Oversaw daily operations, including workflow management, team coaching, performance monitoring, and handling escalated issues.
- Led process improvement initiatives by analyzing billing workflows and implementing strategies to enhance efficiency.
- Reviewed invoices and requisitions for accuracy, resolving discrepancies, and ensuring proper processing.
- Managed payment collections and processed invoices, maintaining accurate financial records and ensuring timely revenue flow.
- Monitored customer accounts for non-payments and delays, initiating corrective actions as needed.
- Coordinated with clients and cross-functional teams to resolve financial and billing issues.
- Provided guidance to team members, ensuring compliance with financial procedures and best practices.
- Utilized systems such as IBM Maximo, Zycus, EPODS, Allout Hub, Oracle, and ERPNext to streamline operations and improve productivity.
Financial Advisor
PruLife UK
Makati City
05.2025 - 12.2025
- Analyzed customer insurance needs to recommend appropriate policies for optimal coverage.
- Maintained extensive knowledge of insurance products to provide detailed specifications to customers.
- Prepared paperwork to process insurance sales.
- Engaged in continuous professional development activities to deepen industry knowledge and skills.
Billing Specialist
Zenshin Systems Corporation
Quezon City
10.2022 - 12.2023
- Prepared and issued accurate invoices based on contract terms, ensuring precision in billing details.
- Analyzed and resolved billing queries from clients and colleagues, improving customer satisfaction.
- Participated in cross-functional initiatives to integrate billing with other business systems, enhancing operational efficiency.
- Trained new staff on billing systems and procedures, fostering a knowledgeable and efficient team.
Education
Bachelor of Science - Mathematics
University of Caloocan City
01.2022
Senior High School - Accounting, Business, and Management
Genesis Christian Academy Caloocan, Inc.
01.2018
Certification
Civil Service Professional Eligibility, Present
Languages
English
Tagalog
Awards
Employee of the Month, 2025-01-01, Zenshin Systems Corporation
Personal Information
- Age: 26
- Height: 5'8"
- Weight: 70kg
- Citizenship: Filipino
- Marital Status: Single
- Religion: Roman Catholic
References
- Josalve Dalsuong, Credit and Collection Officer (TL), Zenshin Systems Corporation, 25, 1115 G. Roxas St, La Loma, Quezon City, Metro Manila, +639773988259
- Lou Francisco, Accounting Manager, Lakbay Palawan Travel and Tours, +639091331060
Timeline
Financial Advisor
PruLife UK
05.2025 - 12.2025
Credit and Collection Officer (TL- February 2025)
Zenshin Systems Corporation
12.2023 - Current
Billing Specialist
Zenshin Systems Corporation
10.2022 - 12.2023
Bachelor of Science - Mathematics
University of Caloocan City
Senior High School - Accounting, Business, and Management
Genesis Christian Academy Caloocan, Inc.