ERICKA SINGCO
.
PARANAQUE CITY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
W BRIDGES MANPOWER
04.2023 - 10.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Customer Service Representative
ACTIVE COOPERATION FOR ECONOMIC SUSTENANCE
10.2019 - 04.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Cashier
ACTIVE COOPERATION FOR ECONOMIC SUSTENANCE
05.2018 - 10.2019
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Clerk
SM Department Store
04.2017 - 09.2017
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Kept front check out area clean and organized for efficient service.
Education
High School Diploma -
DON BOSCO HIGH SCHOOL
PARANAQUE CITY 04.2001 -
Skills
Customer service
Timeline
Customer Service Representative
W BRIDGES MANPOWER
04.2023 - 10.2024
Customer Service Representative
ACTIVE COOPERATION FOR ECONOMIC SUSTENANCE
10.2019 - 04.2023
Cashier
ACTIVE COOPERATION FOR ECONOMIC SUSTENANCE
05.2018 - 10.2019
Sales Clerk
SM Department Store
04.2017 - 09.2017
High School Diploma -
DON BOSCO HIGH SCHOOL
04.2001 -
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