Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bianca Camille Naingue

Data Encoder
Rodriguez, Province of Rizal

Summary

Precise Encoder offering 3 years of experience organizing and entering data. Team-oriented with strong communication skills useful when working to collect information for entry into database. Proactive problem-solver and avid technology user versed in completing projects efficiently.

Overview

6
6
years of professional experience
1
1
Language

Work History

Data Encoder

W Bridges Manpower Corp.
07.2021 - 11.2024
  • Prepared source data for computer entry by compiling and sorting information.
  • Maintained daily production logs of activities and completed work.
  • Reduced errors in encoded data by conducting thorough quality checks on completed work.
  • Maintained high levels of confidentiality, ensuring sensitive data was handled appropriately during the encoding process.

Technical Support Representative

Concetrix
12.2020 - 07.2021
  • Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.

Software Quality Assurance Tester

Telligent System Inc
06.2018 - 12.2020
  • Used JIRA to report, track and monitor defects.
  • Enhanced product reliability by effectively reporting and monitoring software defects in a timely fashion.
  • Ensured compliance with established standards by performing thorough audits of software documentation, test plans, and release notes.
  • Supported the transition to Agile methodologies by adopting Scrum principles for more effective collaboration among team members.
  • Executed meticulous end-to-end testing to ensure seamless integration of third-party applications.
  • Documented testing procedures for developers and future testing use.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.

Education

Bachelor of Secondary Education - Major in Technology And Livelihood Education

Colegio De Montalban
Rodriguez
04.2001 -

Skills

Document scanning

Deadline oriented

Spreadsheet management

Accuracy and attention to detail

Manual testing

Functional testing

Defect tracking

Regression testing

User acceptance testing

Bug reporting

Timeline

Data Encoder

W Bridges Manpower Corp.
07.2021 - 11.2024

Technical Support Representative

Concetrix
12.2020 - 07.2021

Software Quality Assurance Tester

Telligent System Inc
06.2018 - 12.2020

Bachelor of Secondary Education - Major in Technology And Livelihood Education

Colegio De Montalban
04.2001 -
Bianca Camille NaingueData Encoder