Summary
Work History
Education
Skills
Volunteering and Dancing
Generic
Cherry Mae Cadampog

Cherry Mae Cadampog

Cebu City

Summary

  • Proven Data Encoder and Call Center Representative, adept in fast typing and strong communication, enhanced Tech Mahindra's customer satisfaction through efficient issue resolution. Skilled in Microsoft Office and maintaining confidentiality, I significantly reduced data errors, demonstrating meticulous attention to detail and a commitment to organizational growth.
  • Personable and detail-focused individual with knack for accuracy and efficiency. Well-versed in data management principles and proficient in using data entry software and spreadsheet programs. Capable of ensuring data integrity and contributing to operational success.
  • Developed data management and analytical skills in fast-paced, data-driven environment. Skilled in accuracy and efficiency in handling large volumes of information. Seeking to leverage these transferable skills in new and challenging field.
  • Detail-focused professional with background in data management and processing. Deftly managed and organized data entries, contributing to streamlined operations and data integrity. Known for collaborative team efforts and adaptability to evolving project needs, showcasing skills in data accuracy and time management.

Work History

Data Encoder

Jasy Electrical Services
05.2024 - 01.2025
  • Supported management in preparing data reports as required.
  • Reviewed documents for completeness before inputting information.
  • Handled confidential information with care and discretion.
  • Entered data into computer systems accurately and promptly.
  • Supported team members, sharing knowledge and expertise on best practices for accurate data encoding.
  • Reduced errors in encoded data by conducting thorough quality checks on completed work.
  • Maintained high levels of confidentiality, ensuring sensitive data was handled appropriately during the encoding process.
  • Facilitated open lines of communication between team members, fostering a collaborative environment that promoted high levels of efficiency and accuracy in data encoding tasks.
  • Obtained scanned records and uploaded into database.
  • Followed data entry protocols, rules and regulations.

Call Center Representative

Tech Mahindra
08.2017 - 01.2018
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Education

No Degree - Housekeeping And Bread And Pastry

Tesda Regional Training Center-Cebu
487 Salinas Dr, Cebu City, 6000 Cebu
02-2023

Bachelor of Science - Hospitality Management

Asian College of Technology (IEF)
Pantaleon Del Rosario St, Cebu City, 6000 Cebu
10-2021

Skills

  • Document scanning
  • Strong communication skills
  • Fast typing speed
  • Numeric data entry
  • Confidentiality and security
  • Microsoft office
  • Microsoft Access
  • File management
  • Organizational growth
  • Accuracy and attention to detail
  • Physical document scanning
  • Attention to detail

Volunteering and Dancing

  • Talamban Theatre and Cultural Ensemble Dancer 2003-2007 under by Kons. Noel Minoza
  • Professional Choreographer in Center for Pop Cebu Philippines 2007-2012 under by Head Coach Jay Unchuan
  • Choreographer of HM SWAGGER in Asian College of Technology 2012-2016
  • Gawad Kalinga Volunteer
  • Kids for Christ Volunteer
  • Youth for Christ Volunteer
Cherry Mae Cadampog