ERICKA D. CASTILLO
Aspiring Cabin Crew
Bauan, Province Of Batangas,BTG
Summary
Dependable and dedicated individual seeking a Cabin Crew position in the airline industry and become a part of your airline where my warm and accommodating personality can best serve customers.
Overview
8
8
years of professional experience
Work History
Administrative Aide VI
PHO at the Provincial Capitol of Batangas
10.2024 - Current
- Customer facing especially in providing assistance to different local places in Batangas.
- Salary Payroll preparation
Customer Service Representative
TaskUs ATL
05.2023 - 08.2024
- Verifying US IDs if valid, expired, doctored or illegible.
- Approving and Declining Dasher applications
- Using of systems like Persona, Dasher Applicant page, Blue Chekr, Sigma and Fraud Workstation for all IDV process.
- Assisting clients in deactivating accounts and fraud checking.
Provider Relations Virtual Assistant
AFC Denver Urgent Care
06.2022 - 10.2022
- Managed inbound and outbound calls to assist customers.
- Direct assistance to the client.
- Recruitment process. creating provider's roaster schedules.
- Salary payroll.
Accounting Virtual Assistant
StatLab Diagnostics
02.2022 - 03.2022
- Conducted audits of financial records to ensure compliance with regulations. Statements, Billings and Invoices using Quickbooks.
- Payment processing of Invoices.
Administrative Aide VI
Department of Health DOH
07.2019 - 03.2022
- Customer facing in assisting HRH from all RHUs in Batangas Province.
- Salary payroll preparation.
- Recruitment process and preparing all job postings and vacancies.
Accounting Clerk
Department of Education DepEd
09.2018 - 03.2019
- Prepared journal entry vouchers to ensure accurate financial recording and compliance with accounting standards. and Disbursement Voucher for Current Accounts.
- Processed vouchers, disbursements, and reimbursements in compliance with accounting procedures and fund requirements.
Education
BSBA - Major in Financial and Management Accounting
Lyceum of the Philippines University
Batangas City, Batangas01-2018
Skills
- Trained in Basic Life Support (Lay Rescuer)
- Administrative support
- Customer service
- Analytical communication
- Conflict resolution
- Shift flexibility
- Adaptable in group settings
- Professional and approachable demeanor
- Diversity and inclusion awareness
Accomplishments
- Civil Service Exam – Professional Passer (2018)
- Lahing Batangan Dance Troupe Member
- Consistent Dean's Lister and Scholar
Timeline
Administrative Aide VI
PHO at the Provincial Capitol of Batangas
10.2024 - Current
Customer Service Representative
TaskUs ATL
05.2023 - 08.2024
Provider Relations Virtual Assistant
AFC Denver Urgent Care
06.2022 - 10.2022
Accounting Virtual Assistant
StatLab Diagnostics
02.2022 - 03.2022
Administrative Aide VI
Department of Health DOH
07.2019 - 03.2022
Accounting Clerk
Department of Education DepEd
09.2018 - 03.2019
BSBA - Major in Financial and Management Accounting
Lyceum of the Philippines University
PERSONAL INFORMATION
Date of Birth: September 7, 1997
Gender: Female
Nationality: Filipino
Civil Status: Married
Height: 5'6 ft (167 cm)
Weight: 58 kg
Age: 29