Diomel Gula
Pasay City
Summary
To seek a challenging opportunity wherein I can develop myself being a better person.
Overview
2025
2025
years of professional experience
Work History
Team Leader
10.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Team Leader
Employee of BIPO Service Philippines Inc.
4 2024 - 7 2024
- Monitoring, and managing the Collection Specialists
- Monitoring daily collection, variance & trending
- Monitoring KPI, agents collections, attendance
- Motivating team to achieve target
- Making commendation
- Analyzing data in unusual negative result
- Other collection work that need of the company.
Team Leader
Moneycat Financing
02.2022 - 02.2024
- Monitoring, and managing the Collection Specialists
- Monitoring daily collection, variance & trending
- Monitoring KPI, agents collections, attendance
- Motivating team to achieve target
- Making commendation
- Analyzing data in unusual negative result
- Other collection work that need of the company.
Collection Specialist
Arthur John Collection Agency
08.2021 - 01.2022
- Remind customers of their due dates and ensure commitment of payment
- Updating of personal PTP
- Update results of calls
- Proper tagging of call results
- Motivate customers to repay loans.
Collection Specialist
Primus@knowledge Specialist Incorporated
02.2021 - 07.2021
- Remind customers of their due dates and ensure commitment of payment
- Updating of personal PTP
- Update results of calls
- Proper tagging of call results
- Motivate customers to repay loans.
Collection Specialist
Cashwagon
04.2019 - 11.2020
- Remind customers of their due dates and ensure commitment of payment
- Updating of personal PTP
- Update results of calls
- Proper tagging of call results
- Motivate customers to repay loans.
Education
I.T -
STI
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Pasay City West High School
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P.Villanueva Elementary School
Skills
- Has Determination and perseverance in finishing assigned task
- Knows how to associate with different kinds of people
- Fast learner
References
- Diane Lacuña, Team Leader, 09482703309
- Ellysa Dazo, HR Department, 09298723175
Contact
Pasay City, Philippines 1300
Personalparticulars
09/12/95, Dasmariñas, Filipino, Male, 28, Single, Catholic, 5"4, English, Tagalog
Timeline
Team Leader
10.2024 - Current
Team Leader
Moneycat Financing
02.2022 - 02.2024
Collection Specialist
Arthur John Collection Agency
08.2021 - 01.2022
Collection Specialist
Primus@knowledge Specialist Incorporated
02.2021 - 07.2021
Collection Specialist
Cashwagon
04.2019 - 11.2020
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Pasay City West High School
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P.Villanueva Elementary School
Team Leader
Employee of BIPO Service Philippines Inc.
4 2024 - 7 2024
I.T -
STI
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