DAREEN LATIGAY
Certified Caregiver
Summary
Compassionate, patient-focused, and highly skilled Certified Caregiver with experience providing exceptional care to seniors and children. Adept in personal care assistance, meal preparation, medication reminders, and companionship. Certified in First Aid and CPR with a strong understanding of Canadian caregiving standards. Committed to build strong relationships with clients ensuring smooth operations, and maintaining a high level of professionalism while managing administrative tasks with precision and efficiency.
Overview
2026
2026
years of professional experience
3
3
years of post-secondary education
5
5
Certifications
Work History
Administrative Aide VI
Department of Public Works and Highways, Bukidnon 1st DEO
12.2020 - Current
- Maintained filing systems and organized documents for easy retrieval
- Received incoming calls, responded to inquiries from customers or clients, and directed calls accordingly
Census Area Supervisor
Philippines Statistic Authority
08.2020 - 09.2020
- Coordinated and supervised the activities of a team of census workers
- Ensured compliance with census regulations, laws, and procedures
Receptionist/Sales Representative
Al Mourjan Group of Companies
2017 - 2019
- Monitor the incoming and outgoing payment and maintained a neat reception area by organizing materials and tidying up furniture
- Provided excellent customer service at all times while interacting with both internal and external customers
The Bancorp Bank (USA) Assistant Supervisor
Ubiquity Global Services, Inc.
01.2012 - 01.2017
- Ensure high level of security to protect the bank’s policy and client’s identity for possible fraudulent activity and received escalated calls to resolve complex issues
AT&T USA Technical Support Representative
Convergys Philippines, Inc.
01.2010 - 01.2012
- Assisted customers with installation of new hardware and software applications.
- Identified potential areas for improvement in existing products or services.
EBay USA Email Support Specialist
Sutherland Global Service, Inc.
01.2008 - 01.2010
- Documented customer inquiries and resolutions in a ticketing system.
- Ensured compliance with company policies regarding security protocols.
Education
Caregiving NCII -
Valencia Colleges, Inc.
Philippines 04.2024 - 09.2024
Bachelor's Degree - Business Administration Major in Banking and Finance
Bukidnon State University
Philippines 06.2004 - 04.2007
Skills
Ability to prioritize tasks efficiently to meet care needs, understand and respect diverse backgrounds, traditions, and values
Flexibility in handling unexpected challenges and find quick, effective solutions, clear communication with patients, families, healthcare professionals, private and public sectors
Ensuring a clean, safe environment and preparing nutritious meals
Tech savvy in using Word, Excel, PowerPoint, and other office tools for administrative tasks
Certification
2-Day Basic Life Support Training (Philippines), August 2024 Valencia Colleges, Inc.
Timeline
Caregiving NCII -
Valencia Colleges, Inc.
04.2024 - 09.2024
Administrative Aide VI
Department of Public Works and Highways, Bukidnon 1st DEO
12.2020 - Current
Census Area Supervisor
Philippines Statistic Authority
08.2020 - 09.2020
The Bancorp Bank (USA) Assistant Supervisor
Ubiquity Global Services, Inc.
01.2012 - 01.2017
AT&T USA Technical Support Representative
Convergys Philippines, Inc.
01.2010 - 01.2012
EBay USA Email Support Specialist
Sutherland Global Service, Inc.
01.2008 - 01.2010
Bachelor's Degree - Business Administration Major in Banking and Finance
Bukidnon State University
06.2004 - 04.2007
Receptionist/Sales Representative
Al Mourjan Group of Companies
2017 - 2019
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