Summary
Overview
Work History
Education
Skills
Timeline
Generic
Clea May Cango

Clea May Cango

Murcia

Summary

Professional in client engagement and scheduling with knack for clear communication and efficient organization. Proven ability to build strong client relationships and streamline appointment processes. Reliable team player who adapts to dynamic environments and prioritizes results through effective collaboration and problem-solving.

Overview

6
6
years of professional experience

Work History

Appointment Setter

Premium Predictable LLC
03.2025 - 04.2025
  • Set appointments with salespeople and potential customers.
  • Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling an appointment.

Logistic Recruitment Manager

Bellegray Services LLC / Amazon
07.2024 - 11.2024
  • Analyzed recruitment metrics regularly to identify areas of opportunity for improvement, implementing necessary adjustments to enhance overall performance.
  • Organized successful recruiting events such as job fairs and campus visits, raising awareness of company culture and career opportunities.

Expert

Asurion Insurance Services
10.2023 - 07.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.

Recruiter in Charge

Concentrix Bacolod
05.2023 - 10.2023
  • Collaborated with hiring managers to develop comprehensive job descriptions for accurate applicant targeting.
  • Reduced cost-per-hire by optimizing the use of internal resources and leveraging external partnerships for candidate sourcing.
  • Spearheaded diversity initiatives within the recruiting process, promoting an inclusive workplace culture that values unique perspectives.

Logistics Customer Service Representative

Bed Bath & Beyond by Concentrix Bacolod
09.2021 - 05.2023
  • Streamlined order processing for faster delivery times through efficient communication with clients and warehouse staff.
  • Maintained strong relationships with key clients through proactive communication regarding order updates and potential delays.

Customer Service Representative

Transcom Bacolod
07.2020 - 07.2021
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Recruiter

Convergys Bacolod
09.2019 - 03.2020
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.

Receptionist

Bacolod Business Inn
12.2018 - 05.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

Bachelor of Science - Tourism Management

La Consolacion College
01.2018

Secondary -

St. Joseph School – La Salle
01.2014

Primary -

Jack and Jill School – PHHC
01.2010

Skills

  • Talent acquisition
  • Organizational skills
  • Multitasking
  • Team collaboration
  • Relationship building

Timeline

Appointment Setter

Premium Predictable LLC
03.2025 - 04.2025

Logistic Recruitment Manager

Bellegray Services LLC / Amazon
07.2024 - 11.2024

Expert

Asurion Insurance Services
10.2023 - 07.2024

Recruiter in Charge

Concentrix Bacolod
05.2023 - 10.2023

Logistics Customer Service Representative

Bed Bath & Beyond by Concentrix Bacolod
09.2021 - 05.2023

Customer Service Representative

Transcom Bacolod
07.2020 - 07.2021

Recruiter

Convergys Bacolod
09.2019 - 03.2020

Receptionist

Bacolod Business Inn
12.2018 - 05.2019

Secondary -

St. Joseph School – La Salle

Primary -

Jack and Jill School – PHHC

Bachelor of Science - Tourism Management

La Consolacion College
Clea May Cango