Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
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CHERYLL SABALO

Summary

Organized and dedicated virtual assistant with a strong focus on improving accuracy and efficiency through the development and maintenance of administrative and procedural processes. A focused and communicative professional with superb data entry, time management, and customer service skills. Bringing eight years of customer service experience, committed to providing high-quality administrative support to clients.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Healthcare Virtual Assistant

Currei Ophthalmology Care LLC
03.2022 - Current
  • Handles inbound and outbound calls related to patient appointments and inquiries
  • Performs insurance eligibility checks and processes prior authorizations
  • Coordinates prescription refill requests with providers and pharmacies
  • Prepares medical records as needed for appointments and procedures
  • Trains and supports newly hired virtual assistants
  • Develops and maintains SOPs using Google Sheets

Hospital Pharmacist

Lorma Medical Center, Inc.
12.2018 - 12.2021
  • Managed preparation and dispensing of medications for in-patient and out-patient care
  • Supported Antimicrobial Stewardship Program as part of the clinical team
  • Controlled distribution of high-risk medications
  • Conducted inventory checks and ensured regulatory compliance

Hospital Pharmacist

Dr. Hipolito A. Resonable Memorial Hospital Inc.
07.2018 - 11.2018
  • Provided medication counseling and regulatory support for dangerous drugs
  • Ensured accurate transcription and handling of medication orders

Community Pharmacist

Northern Luzon Drug Corporation (Mercury Drug)
03.2016 - 04.2018
  • Dispensed medication and provided patient counseling
  • Managed inventory and trained colleagues in FDA/PDEA compliance

Education

Pharmacy -

LORMA Colleges
03.2015

Skills

  • Virtual assistant support
  • Insurance eligibility & prior authorizations
  • SOP creation (Google Sheets)
  • Patient coordination
  • Inbound & outbound calls
  • Prescription refill requests
  • Training & onboarding
  • Medical records preparation
  • Customer service
  • Data entry

Languages

English
Bilingual or Proficient (C2)
Tagalog
Bilingual or Proficient (C2)

Certification

  • Google Digital Marketing & E-commerce Certificate (Coursera)
  • HelloRache Healthcare Virtual Assistant Certification
  • HIPAA Certification
  • EF SET English Certificate – C2 Proficient (72/100)
  • Registered Pharmacist (2016)

Timeline

Healthcare Virtual Assistant

Currei Ophthalmology Care LLC
03.2022 - Current

Hospital Pharmacist

Lorma Medical Center, Inc.
12.2018 - 12.2021

Hospital Pharmacist

Dr. Hipolito A. Resonable Memorial Hospital Inc.
07.2018 - 11.2018

Community Pharmacist

Northern Luzon Drug Corporation (Mercury Drug)
03.2016 - 04.2018

Pharmacy -

LORMA Colleges
CHERYLL SABALO