Google Workspace


Customer Service Representative supporting Comcast Business sales through customer issue resolution, account support, and outbound follow-up. Balances 11–20 sales conversations per day with cold calling and resolving 21–40 cases per week to keep customer needs moving toward a clear next step. Delivers accurate communication in a fast-paced call center environment.
Customer service
Call handling
Issue resolution
Order processing
CRM documentation
Cold calling
Lead qualification
Appointment scheduling
Sales follow-up
Team coordination
Virtual assistant support
Data entry
Lead generation
Google Workspace
Slack
Gohigh Level
Zedup
Google Meet
Microsoft Teams
Canva
CapCut
Mojo Dialer
RingCentral
Dialpad
Airtable
Google Drive
Salesforce
Hiking
Volleyball
Debate
Leadership
I am a dedicated and adaptable Virtual Assistant with strong skills in sales support, customer service, lead management, CRM management, data entry, and administrative tasks. I am organized, detail-oriented, proactive, and comfortable working with tools such as GoHighLevel, ZedUp, Google Workspace, and other productivity platforms.
Outside of work, I am a sporty and energetic person who enjoys staying active and maintaining a healthy, disciplined lifestyle. Being involved in sports has strengthened my teamwork, time management, determination, and ability to stay focused on achieving goals. I bring the same positive attitude, discipline, and competitive spirit into my professional work.