Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Technical Tools
Timeline
Generic
Angielyn  Libosada

Angielyn Libosada

Southland Maclin Bldg., Eduardo Aboitiz St., Tinago, Cebu City,Philippines

Summary

Detail-oriented and results-driven professional with over 5 years of experience in banking, customer service, and administrative support. Background in remote administrative services and bookkeeping through QuickBooks. Skilled in managing client communications, handling administrative tasks, and maintaining accurate records. Committed to delivering efficient, reliable, and high-quality remote support.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Loans Account Officer

Enterprise Bank Inc.
Mandaue City, Cebu, Philippines
07.2025 - Current
  • Efficiently managed end-to-end loan processes, including client meetings, product presentations, requirements coordination, and credit investigations.
  • Evaluated financial capacity through analysis of client financial statements, monitored payment performance, and conducted collection activities to ensure compliance, and account health.
  • Managed client communications via phone, email, and in person, resolving inquiries promptly.
  • Organised and maintained digital and physical records, including financial documents, agreements, and contracts.
  • Prepared reports and financial statements to assist management in strategic planning and decision making.
  • Coordinated multiple tasks and deadlines, including loan applications, follow-ups, and committee presentations.
  • Prepared reports and summaries for internal teams, and senior management.

Credit Evaluation Staff

MLhuillier Financing
Cebu City, Philippines
02.2024 - 07.2025
  • Reviewed and analysed loan applications.
  • Verified client information and assessed financial capacity based on submitted proof of income.
  • Prepared evaluation reports and recommendations for the committee's approval.
  • Coordinated with clients and internal teams for documentation.
  • Review and communicate loan conditions with clients during loan disbursement.

Customer Relations Coordinator

Sterling Land Residences & Development Inc.
Cebu City, Philippines
01.2023 - 02.2024
  • Managed client inquiries and resolved concerns promptly.
  • Coordinated with internal teams for issue resolution.
  • Maintained strong client relationships and satisfaction.

Sales Documentation Staff

Sterling Land Residences & Development Inc.
Cebu City, Philippines
03.2021 - 12.2022
  • Prepared, organised, and maintained sales documents.
  • Ensured the accuracy and completeness of client files.
  • Provided administrative support to the sales team.
  • Assist clients who are qualified for bank loan applications and take-outs.

Collection Associate

Wealth Development Bank
Cebu City, Philippines
08.2019 - 03.2021
  • Conducted client follow-ups for payments.
  • Maintained accurate records of collections.
  • Assisted clients with payment concerns and solutions.
  • Prepares reminder letters for past due accounts.
  • Review and reconcile client payment records to ensure accuracy, and identify outstanding balances.

Invetory Control Analyst

F2 Logisitics Philippines Inc.
Mandaue City, Cebu, Philippines
03.2015 - 08.2019
  • Ensure and monitor the accuracy of the inventory records of the items.
  • Resolving variances by investigating the system and conducting recounts on a daily basis.
  • Updating system stock records to match the system to physical stock on hand on a daily basis.
  • Conduct reconciliation, investigate product shortages during picking, and update the system to reflect actions taken.

Education

Bachelor of Science - Business Administration major in Management Accounting

University of Cebu- Main Campus
Cebu City
01-2015

Skills

  • Virtual Assistance & Administrative Support
  • Email & Calendar Management
  • Customer Service & Client Relations
  • Data Entry & Documentation
  • Basic Bookkeeping (QuickBooks)
  • Loan Processing & Credit Evaluation
  • Microsoft Office (Word, Excel, PowerPoint)
  • Google Workspace (Docs, Sheets, Gmail)
  • Time Management & Multitasking
  • Strong Written & Verbal Communication

Certification

  • Online Bookkeeping Training (QuickBooks) (2026)

o Learned invoicing, expense tracking, and basic financial reporting

  • Basic Virtual Assistant Training (2026

o Covered email management, calendar scheduling, data entry, and admin support

  • English Language Proficiency Training (2026)

o Enhanced grammar, business writing, and communication skills

  • Customer Relation & Communication (2024)

o Focused on effective client communication, handling inquiries, and maintaining positive customer relationships

Additional Information

  • Willing to work remotely and on flexible schedules
  • Highly organized, detail-oriented, and fast learner
  • Able to work independently and meet deadlines
  • Highly trainable, flexible, and eager to learn new tools and technologies

Technical Tools

  • QuickBooks (Basic)
  • Microsoft Office (Word, Excel, PowerPoint)
  • Google Workspace (Docs, Sheets, Gmail)
  • Microsoft Teams, Zoom, Google Meet

Timeline

Loans Account Officer

Enterprise Bank Inc.
07.2025 - Current

Credit Evaluation Staff

MLhuillier Financing
02.2024 - 07.2025

Customer Relations Coordinator

Sterling Land Residences & Development Inc.
01.2023 - 02.2024

Sales Documentation Staff

Sterling Land Residences & Development Inc.
03.2021 - 12.2022

Collection Associate

Wealth Development Bank
08.2019 - 03.2021

Invetory Control Analyst

F2 Logisitics Philippines Inc.
03.2015 - 08.2019

Bachelor of Science - Business Administration major in Management Accounting

University of Cebu- Main Campus
Angielyn Libosada