MERCY JILL CADIZ
Bicol
Summary
Result-oriented and highly organized aspiring Virtual Assistant with a background in Psychology, Recruitment, and Psychometrics. Skilled in administrative support, data entry, customer service, email management, social media management, and document preparation. Adept at maintaining confidentiality, handling sensitive information, and providing seamless administrative support. Competent in using various software tools and displaying adaptability to changing needs. Passionate about leveraging my keen eye for detail, strong communication, and problem-solving skills to assist businesses and entrepreneurs in streamlining their operations.
Overview
2
2
years of professional experience
Work History
PSYCHOMETRICIAN
Universidad de Sta. Isabel de Naga Inc.
09.2022 - 07.2023
- Administered and interpreted a variety of psychological tests and assessments to evaluate students' cognitive, emotional, and behavioral functioning
- Developed detailed reports on assessment findings, including recommendations for intervention and support.
- Offered individual and group counseling services to students dealing with emotional, social, and behavioral challenges.
- Created and implemented intervention plans to address identified issues, including academic difficulties, social skills deficits, and emotional concerns
- Conducted approximately more than 80 test examiners for test administration with different psychological tests per day.
- Collaborated with teachers and school staff to develop and implement strategies to support student's learning and behavioral needs
- Keep accurate and confidential records of assessments, counseling sessions, and student progress.
- Effectively lead and motivate employees through the implementation of in-house training and incentive plans, resulting in increased productivity levels and employee satisfaction
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
RECRUITMENT SPECIALIST
Universidad De Sta. Isabel De Naga Inc Health Services
02.2021 - 09.2022
- Managed the end-to-end recruitment process, including job postings, candidate sourcing, and interview scheduling
- Assisted in the onboarding process for new hires, including preparing offer letters, coordinating orientation sessions, and ensuring a smooth integration into the company
- Collaborated with hiring managers to understand staffing needs and job requirements
- Strong communication and interpersonal skills, with the ability to build relationships with candidates and hiring managers
- Managed approximately 20 incoming calls and emails per day from the employees and management.
- Handled day-to-day HR operations, including employee inquiries and support
- Prepared and maintain HR documentation, including employee files and reports
- Developed strong relationships with hiring managers, ensuring clear communication and understanding of position requirements and expectations.
Education
Bachelor of Arts - Psychology
UNIVERSIDAD DE STA. ISABEL DE NAGA INC.
Naga City, Philippines03.2019
Skills
- Virtual Assistance & Administrative Support
- Calendar Management
- Email Management
- Data Entry & Organization
- Social Media Management
- Customer Service & Client Communication
- Recruitment & Onboarding Assistance
- Research & Report Preparation
- MS Office & Google Workspace
- Project Management Tools (eg, Trello, Asana, Notion)
Certificates And Trainings
- Registered Psychometrician
- Virtual Assistant Training
- Social Media Management Training
Timeline
PSYCHOMETRICIAN
Universidad de Sta. Isabel de Naga Inc.
09.2022 - 07.2023
RECRUITMENT SPECIALIST
Universidad De Sta. Isabel De Naga Inc Health Services
02.2021 - 09.2022
Bachelor of Arts - Psychology
UNIVERSIDAD DE STA. ISABEL DE NAGA INC.
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