Angelica M. Hernandez
Las Pinas, Metro Manila
Summary
Developed strong technical skills in high-paced digital environment, focusing on precise and accurate output. Adaptable and quick to learn, capable of applying digital tools and techniques across various tasks. Seeking to transition into new field where skills in digital content creation and management can be leveraged.
Overview
5
5
years of professional experience
Work History
Encoder [Withdrawal And Customer Service]
Achi Life Corporation
Alabang, City Of Muntinlupa
03.2024 - 03.2026
- Developed and maintained digital assets using advanced software tools for efficient data management.
- Executed quality assurance checks to ensure accuracy and consistency in digitized content.
- Analyzed user feedback to implement improvements in the digitization process, increasing user satisfaction.
Encoder (Withdrawal And Customer Service)
Smartwin Technology Inc
Binan City, Laguna
05.2021 - 05.2023
- Open and maintain customer accounts by recording account information.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
Education
Bachelor of Arts - Mass Communication
Pamantasan Ng Lungsod Ng Muntinlupa
City Of Muntinlupa2021
Senior High School Graduate
Our Lady Of Assumption College
San Pedro City, Laguna2019
Sampaguita Village National High School
San Pedro City, Laguna2016
Skills
- Organizational Skills
- Computer Skills
- Listening Skills
- Adaptability
- Analysis
- Attention to Detail
Personal Information
- Birthdate: November 3, 2000
- Age: 25
- Place of Birth: San Pedro City, Laguna
- Religion: Roman Catholic
- Nationality: Filipino
- Sex: Female
- Civil Status: Single
- Height: 5'4 ft.
- Weight: 70 kgs.
- Phone No: 09269524599
Timeline
Encoder [Withdrawal And Customer Service]
Achi Life Corporation
03.2024 - 03.2026
Encoder (Withdrawal And Customer Service)
Smartwin Technology Inc
05.2021 - 05.2023
Bachelor of Arts - Mass Communication
Pamantasan Ng Lungsod Ng Muntinlupa
Senior High School Graduate
Our Lady Of Assumption College
Sampaguita Village National High School