Cyrille Grace Señor
Encoder
Tagum City
Summary
Driven professional with a proven track record at Arriesgado College Foundation, Inc., excelling in data accuracy and confidentiality. Leveraged strong communication skills and adaptability to enhance student success at MLD Marcus Review Center and boost customer loyalty at Siblings Solutions. Has knowledge in Microsoft Excel and teamwork, consistently exceeding service standards. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Data Encoder
Arriesgado College Foundation, Inc.
05.2023 - Current
- Prepared source data for computer entry by compiling and sorting information.
- Entering data into company system's database accurately and quickly.
- Reduced errors in encoded data by conducting thorough quality checks on completed work.
- Reposting any errors or inconsistencies to supervisor and management.
- Maintained high levels of confidentiality, ensuring sensitive data was handled appropriately during encoding process.
English Instructor
MLD Marcus Review Center
10.2022 - 05.2023
- Employed diverse teaching approaches to help students of all abilities understand material.
- Adapted lesson plans to accommodate different learning styles and abilities within the classroom setting for optimal comprehension of material covered.
- Assessing their progress. Review assignments and tests, and perform skill assessments to track students progress.
- Enhanced overall student success with personalized feedback, constructive criticism, and one-on-one tutoring sessions.
- Maintain a civil, productive and stimulating learning environment.
Customer Service Representative
Siblings Solutions
02.2016 - 05.2016
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Education
Bachelor of Science - Hospitality Management
St. Mary's College of Tagum, Inc.
Tagum City, Davao Del Norte 06.2018 - 03.2019
Skills
Document Scanning
Deadline-oriented
Spreadsheet Management
Accuracy and Attention to Detail
Fast Typing Speed
Confidentiality and Security
Organizational abilities
Strong Communication Skills
Microsoft Excel
Teamwork and Collaboration
Active Listening
Professionalism
Task Prioritization
Attention to Detail
Adaptability
Organizational Skills
Languages
English
Upper intermediate (B2)
Certification
IELTS Certificate
Timeline
IELTS Certificate
02-2025
Data Encoder
Arriesgado College Foundation, Inc.
05.2023 - Current
English Instructor
MLD Marcus Review Center
10.2022 - 05.2023
Bachelor of Science - Hospitality Management
St. Mary's College of Tagum, Inc.
06.2018 - 03.2019
Customer Service Representative
Siblings Solutions
02.2016 - 05.2016