JHUNREY GONZAGA SALINAS
LOVEWIN COMPOUND UPS 5 BRGY. SAN ISIDRO, PARANAQUE CITY
Summary
Precise Customer Service / Encoder offering 11 years of experience organizing and entering data. Team-oriented with strong communication skills useful when working to collect information for entry into database. Proactive problem-solver and avid technology user versed in completing projects efficiently. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
12
12
years of professional experience
Work History
Customer Service / Encoder
EEC INT'L PHIL. CORP.
PARAÑAQUE CITY
04.2012 - Current
- Providing customer service to clients by answering questions about account balances, processing withdrawals and deposits, and providing information about fees and interest rates.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Maintained files, records and chronologies of entry activities.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Maintaining records of transactions for accounting purposes.
- Processing wire transfers between banks, including initiating outgoing transfers and confirming incoming transfers.
- Record transactions accurately, and keep clients informed about transactions.
- Maintaining records of accounts for customers, including transaction histories and balances.
- Processing of remittances to recipients, often through a local pick-up money transfer services.
- Initiating refunds to customers who have requested them for incorrect or faulty transactions
Cashier / Clerk
7-Eleven Philippines
Makati City
05.2011 - 12.2011
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Parañaque National High School
Parañaque City 03.2010 - 03.2010
No Degree - Hotel And Restaurant Services -Vocational Course
St. Andrew's School
Parañaque City 04.2001 -
Skills
Active listening skills
Communication skills
Customer service skills
Management skills
Problem-solving skills
Time management skills
Microsoft Office
Timeline
Customer Service / Encoder
EEC INT'L PHIL. CORP.
04.2012 - Current
Cashier / Clerk
7-Eleven Philippines
05.2011 - 12.2011
High School Diploma -
Parañaque National High School
03.2010 - 03.2010
No Degree - Hotel And Restaurant Services -Vocational Course
St. Andrew's School
04.2001 -