ALYSSA MAE P. BUTIAL
San Mateo
Summary
Professional collections specialist with high standard for achieving results. Demonstrates strong analytical skills, effective communication, and collaborative approach to team success. Easily adapts to changing requirements and consistently ensures reliable outcomes. Proven ability to manage accounts, negotiate settlements, and maintain positive client relationships.
Overview
11
11
years of professional experience
Work History
Credit & Collection Associate
Vdara Realty Development Corporation
Concepcion Uno, Marikina City
06.2019 - Current
- Processed inbound and outbound collections using proprietary software tools.
- Maintained accurate records of all collection activities and customer interactions.
- Assisted customers in understanding billing discrepancies and payment options.
- Tracked outstanding accounts and initiated follow-up correspondence promptly.
- Resolved customer inquiries regarding payment plans with effective communication strategies.
- Supported management in preparing reports on collection status and performance metrics.
- Collaborated with team members to streamline collection processes and improve efficiency.
Encoder
Manila Water Inc – Marikina Business Area
04.2018 - 06.2018
- 300 hours
Computer Attendant
Quinndam Computer Shop
Rodriquez, Rizal
01.2015 - 01.2016
Education
Bachelor of Science - Accounting Technology
San Mateo Municipal College
San Mateo, Rizal01.2019
Secondary Education - undefined
Burgos National High School
Burgos, Rizal01.2015
Primary - undefined
Maly Elementary School
San Mateo, Rizal01.2011
Skills
- Strong negotiation skills
- Empathy and tactfulness
- Goal orientation
- Motivation and persistence
- Patience and persistence
- Assertiveness
Affiliations
2016 - 2019 National Federation Junior Philippines Institute Of Accountants Member
Timeline
Credit & Collection Associate
Vdara Realty Development Corporation
06.2019 - Current
Encoder
Manila Water Inc – Marikina Business Area
04.2018 - 06.2018
Computer Attendant
Quinndam Computer Shop
01.2015 - 01.2016
Secondary Education - undefined
Burgos National High School
Primary - undefined
Maly Elementary School
Bachelor of Science - Accounting Technology
San Mateo Municipal College
References
- Mayola Cruz, Accounting Officer, 09509324896, Vdara Realty Development Corporation
- Krisha Ann Baguisi, English Teacher, 09108051677, Center for Positive Futures, Guitnang Bayan Branch
- Jennilyn P. Pusogac, Filipino Teacher, 09320276957, Young Achiever School of Caloocan
Training
- July 2016 Gender and Development San Mateo Municipal College
- February 2019 Career Orientation “A Glimpse in the Real World” San Mateo Municipal College
PERSONAL BACKROUND
Born on April 14, 1999 in Tabaco, Albay. I Speak English and Filipino language. In good health, 4'11 in height and 55 kg. Knowledgeable in using Microsoft Office and other computer software and application.