Hi, I’m
JONESSA LABRADOR LINGAOLINGAO
Consolacion
Summary
Professional collections specialist with strong focus on team collaboration and achieving results. Skilled in accounts receivable management, negotiation, and dispute resolution. Reliable, adaptable, and known for maintaining high standards and delivering impactful outcomes in dynamic environments. Excellent communication, problem-solving, and analytical abilities.
Overview
18
years of professional experience
3
years of post-secondary education
Work History
Golden Topper Group of Companies
Credit and Collection Specialist
02.2023 - Current
Job overview
- Collection follow-ups, notify clients via call, email, and SMS.
- Preparing and Send Notices of Default, Notice of Final Demand and Notice of Cancellation with updated Statement of Account.
- Providing Updated Statement of Account of buyers and furnishing a copy of Statement of Account as per buyer's request.
- Updating collections status, buyer's ledger, and account monitoring.
- Helping other departments to cope with backlogs.
Philippine Paramount Property Ventures Inc.
Sales Documentation Specialist
01.2021 - 04.2022
Job overview
- Receiving household unit reservation.
- Filtering prospective clients.
- Retrieving client's documents.
- Checking and validating acceptability of buyer's submitted documents, prior in endorsing to Accounts Servicing Department.
- Preparing print outs of Contract to Sell, Deed of Absolute Sell and collates all necessary annexes and supporting documents as attachment.
- Prepares docket folders in preparation for Contract to Sell and Deed of Absolute Sell and endorsing these folders for Notarization.
- Preparing Turnover Kits, checking the files completeness prior in hand overing it to buyer.
- Conducts turnover of units and orient buyer's the rules and regulation of Homeowner Association.
8990 HOUSING DEV'T CORP
Account Officer (Credit and Collection)
03.2015 - 12.2020
Job overview
- Notify clients account status and advise client to settle their delinquent payment.
- Conducts monitoring on assigned accounts, reaching out clients thru call and email.
- Monitoring accounts to identify buyer's outstanding balance.
- Updating buyer's contact details.
- Encourage buyers to make timely payments.
- Process collections and refunds.
- Resolve billing differences and customer credit concerns.
- Accepting and Printing Post Dated Check.
- Receiving clients Concern on their respective units (Customer Service) and relaying it to the concerned party.
- Accept and receive inquiries.
BTS STAFF FOR LESS PHILS.INC
Telesales Executive
11.2007 - 01.2010
Job overview
- Utilize inbound and outbound phone calls to persuade customers to purchase companies' products and services.
- Contact customers to promote offers or to set up appointments to support field sales representatives.
- Resolving Customer's Complain.
- Negotiation and closing sales.
- Accurately recording details of customers' purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads for the outside sales team to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Constantly meeting daily and monthly targets with respect to call volume and sales.
Education
Consolacion Community College (CTU- Consolacion)
Bachelot of Science from In Information Technology
Pulpogan National High SchoolPulpogan, Consolacion
Secondary
01.2005 - 01.2006
Bagong Lipunan Elementary SchoolPulpogan, Consolacion
Elementary
01.2001 - 01.2002
Cebu Institute Technology University
BSBA from Major in Banking and Finance Management
01.2023 - 01.2024
Skills
Credit reporting
Height Cm
148
Weight Kg
50
Personal Information
- Age: 36
- Citizenship: Filipino
- Date of Birth: 09/10/89
- Gender: Female
- Marital Status: Married
- Religion: Iglesia Ni Cristo
Timeline
Credit and Collection Specialist
Golden Topper Group of Companies
02.2023 - Current
Cebu Institute Technology University
BSBA from Major in Banking and Finance Management
01.2023 - 01.2024
Sales Documentation Specialist
Philippine Paramount Property Ventures Inc.
01.2021 - 04.2022
Account Officer (Credit and Collection)
8990 HOUSING DEV'T CORP
03.2015 - 12.2020
Telesales Executive
BTS STAFF FOR LESS PHILS.INC
11.2007 - 01.2010
Pulpogan National High School
Secondary
01.2005 - 01.2006
Bagong Lipunan Elementary School
Elementary
01.2001 - 01.2002
Consolacion Community College (CTU- Consolacion)
Bachelot of Science from In Information Technology
01.2010
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