Allan De Chavez
Calapan, Oriental Mindoro
Summary
Dynamic leader with a proven track record at Personal Collection Direct Selling, adept in sales strategy development and team oversight. Excelled in enhancing customer satisfaction and consistently achieving sales targets. Skilled in analyzing data and effective selling techniques, demonstrating both strong analytical and interpersonal abilities. Achieved significant improvements in client loyalty and operational efficiency.
Friendly Sales and Operation Supervisor with over 12 years of experience managing a sales and operation team and ensuring effective results. Skilled in providing direction, motivation and guidance to sales teams. Adept in hiring and training new employees. Knowledgeable in all legal compliance procedures.
Overview
20
20
years of professional experience
Work History
Sales Supervisor
Personal Collection Direct Selling
09.2022 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Branch Operation Supervisor
Tupperware Brands Phils Inc
09.2011 - 07.2022
- Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
- Managed daily branch operations, ensuring smooth functioning and adherence to company policies.
- Monitored branch performance metrics regularly, taking corrective actions as needed to maintain desired results.
- Enhanced customer satisfaction through timely resolution of client queries and prompt assistance.
Branch Manager
Motorlandia
10.2005 - 05.2011
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Inventory Clerk
Citimart Island Mall
04.2005 - 09.2005
- Maintained inventory count, tracked usage, and documented variances.
- Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
- Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.
- Completed physical inventory counts each month.
Branch Operation Clerk
House of Sara Lee
10.2004 - 04.2005
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
Bachelor of Science - Commerce
Lyceum of The Philippines Batangas
Batangas, Province Of Batangas, Philippines04-2003
Skills
- Effective selling techniques
- Sales strategy development
- Sales team assistance
- Store appearance and merchandising
- Operations
- Sales expertise
- Sales team oversight
- Goals and performance
- Analyzing data
Timeline
Sales Supervisor
Personal Collection Direct Selling
09.2022 - Current
Branch Operation Supervisor
Tupperware Brands Phils Inc
09.2011 - 07.2022
Branch Manager
Motorlandia
10.2005 - 05.2011
Inventory Clerk
Citimart Island Mall
04.2005 - 09.2005
Branch Operation Clerk
House of Sara Lee
10.2004 - 04.2005
Bachelor of Science - Commerce
Lyceum of The Philippines Batangas
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