Alfredo Alforque

• Managed team of sales assistants, fostering a high-performing sales environment through effective leadership.
• Handled customer complaints with professionalism, resolving issues promptly to maintain high levels of customer trust and loyalty.
• Supervised inventory control, conducted regular stock checks, and reordered merchandise to maintain optimal stock levels.
• Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
• Conducted inventory checks to identify low-stock items and worked with managers in scheduling shipments to backstop inventory shortages.
• Maintained store presentation standards with attractive merchandise displays and clean, tidy and well-organised shop floor.
• Acted as a key holder, responsible for opening and closing the store, ensuring security protocols are followed.

• 5. Ensures the practice of total quality care for customers in the branch.

2. Processed customer invoices accurately and efficiently, completing cashiering and credit administration functions.

3. Maintained accurate and organized accounting records daily, preparing and submitting reports.

4. Maintained branch facilities and equipment to uphold a secure, clean, and orderly environment.

Oversaw branch inventory management to ensure stock levels met operational needs.

6. Supported branch sales partners in driving sales through online and live selling initiatives.

7. Executed additional tasks requested by management.

Outlined primary duties and tasks undertaken in the role.

• Responded promptly to cleaning emergencies, minimising disruption to facility operations and visitor experience.
• Ordered housekeeping supplies and guest toiletries to fulfil service demands.
• Conducted stock counts of cleaning supplies, tools and products to maintain constant availability.
• Documented breakages and damages for timely reporting and replacement.

• Purchased supplies with optimum quality for business needs and budget goals.
• Managed inventory supplies to ensure optimal stock levels were maintained. to maintain optimal levels to maximise revenue.
• Negotiated pricing, credit terms and transportation with suppliers.
• Consulted with suppliers, reviewed contracts, and evaluated quotations to secure favourable terms.
• Followed buyer directives for purchases and resolved issues with deliveries, pricing, or item quality to ensure compliance and satisfaction.