Summary
Overview
Work History
Skills
Timeline
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Aldren Casumpang

Zamboanga City, Province Of Zamboanga Del Sur

Summary

Driven by a results-focused approach, I leveraged analytical and interpersonal skills at Solaire Hotel & Casino to transform data into actionable insights, enhancing business decisions. My tenure at Hyundai Group honed my ability to build customer relationships, achieving significant loyalty and retention. Recognized for problem-solving and effective communication, I excel in dynamic environments, always aiming for continual improvement.

Overview

7
7
years of professional experience

Work History

Chatter

Lumar TM
11.2023 - 06.2024
  • Identified issues, analyzed information and provided solutions to problems.
  • Skilled at working independently and collaboratively in a team environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Resolved problems, improved operations and provided exceptional service.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Sales Representative

Hyundai Group of Car Company
06.2018 - 09.2019
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Prioritized helping customers over completing other routine tasks in store.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Self-motivated, with a strong sense of personal responsibility.

Data Analyst

Solaire Hotel & Casino
02.2017 - 12.2017
  • Utilized data visualization tools to effectively communicate business insights.
  • Used statistical methods to analyze data and generate useful business reports.
  • Created data models to support decision-making processes.

Skills

  • Problem Resolution
  • Analytical and Critical Thinking
  • Decision-Making
  • Interpersonal Communication
  • Excellent Communication
  • Relationship Building
  • Conflict Resolution
  • Written Communication

Timeline

Chatter

Lumar TM
11.2023 - 06.2024

Sales Representative

Hyundai Group of Car Company
06.2018 - 09.2019

Data Analyst

Solaire Hotel & Casino
02.2017 - 12.2017

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Aldren Casumpang